0 pages · Sitemap, hub-and-spoke architecture, four-block content, JSON-LD schema · Build-ready for the efelle team
First Choice Collision Center is a family-owned collision and auto body shop in Wenatchee, Washington, in business since 2000. The new site launches with six collision-focused services, a Wenatchee location page and six community pages covering the Wenatchee Valley, Chelan and Grant County. The positioning is plain-spoken reassurance: a shop that explains the repair, puts it in writing and stands behind it, backed by three client-approved proof points.
Primary USP: A family-owned Wenatchee body shop, open since 2000, that explains the repair in plain language and stands behind it in writing.
Supporting messages: I-CAR Gold Class and ongoing training for modern vehicles (aluminum, ADAS); a 4.8 Google rating; your choice of shop under Washington guidance; one shop for body, paint and calibration.
Customer benefits: Clear written estimates; updates when hidden damage changes the plan; help organizing claims; a written warranty.
High-value service opportunities: ADAS calibration and aluminum repair, both growing with the vehicle fleet and both under-explained by local competitors.
SEO growth opportunities: Grant County communities searching for a trusted shop; the planned Moses Lake location; the separate 20-article editorial program proposed by the SEO team.
These must not appear anywhere until confirmed:
| Claim | Source | Status |
|---|---|---|
| Six services and three exclusions | Client questionnaire and kickoff, via the ChatGPT planning notes | Client-confirmed |
| Family-owned, since 2000, 20+ years | Questionnaire; BBB start date 11/1/2000; current About page ("over 20 years") | Client-confirmed |
| 4.8 average Google rating | Client-approved differentiator in kickoff | Client-confirmed; re-check at launch |
| I-CAR Gold Class, ongoing education | Client-approved differentiator in kickoff; I-CAR named on current About page | Client-confirmed |
| Mission statement | Questionnaire | Client-confirmed |
| Service areas | Questionnaire; Chelan customers from sales call | Client-confirmed |
| Address 601 N. Wenatchee Ave. | Current About page; BBB; Washington business record | Verified in three sources; match to GBP |
| Phone (509) 663-7008 | Current website; BBB | Verified |
| Hours | Kickoff notes versus BBB (conflict) | Flagged |
| Lifetime warranty terms | Current Services page | Extracted, flagged; gates /warranty/ |
| Snap Finance | Kickoff discussion | Provider named by client; advertising wording flagged; gates /financing/ |
| ADAS calibration as part of the repair | Questionnaire; current site ("as needed during quality check") | Service confirmed; in-house versus partner flagged |
| Moses Lake second shop | Kickoff transcripts | Unconfirmed, flagged; gates Moses Lake page |
| Choice of shop, parts types, repair delays and storage fees | Washington Office of the Insurance Commissioner, "Filing an auto insurance claim" | Public source, cited on page |
| City facts, ZIP codes, counties, highways | Census QuickFacts V2025; city records via Wikipedia; checked Oct 2026 | Sourced in each At A Glance block |
| Ford F-150 aluminum body since 2015 | Public manufacturer fact | General knowledge, low risk |
The full sitemap and every page we recommend for your new site, with final copy, page structure and search optimization included. It was built from the services you offer, the communities your customers come from and the decisions made in our kickoff conversations.
Search rewards depth. Dedicated pages for each service and each community you serve are what drive local rankings, and every page carries behind-the-scenes schema markup so AI tools like ChatGPT and Google's AI results can find, understand and recommend your business.
First, review the page list and tell us which pages should be removed: check the red box next to any page in the sitemap list, or the red Remove box on the page itself. Second, answer the items in Client Flags, such as your hours and warranty wording. Anything marked in orange brackets is waiting on you.
Wordsmith anything. Once the content is loaded into the CMS, any page can be edited at any time. This review is about which pages exist and whether the facts are right.
Start with the Sitemap & Build-Order Index to scaffold the FusionCMS page tree, then build in section order. The index is the live build tracker and the internal link whitelist.
Every page carries four copy-paste blocks:
/services/collision-repair/); schema URLs are absolute. Index page names are #pgNN anchors that navigate inside this binder.acceptedAnswer.text are generated from one source and carry no links, so they cannot drift.[CLIENT: confirm ___] markers are unverified facts. Nothing carrying one may go live. Copy reads correctly if a marker is deleted rather than answered. Full list in Client Flags.[Call-out block], [CTA] and [CMS Block] markers are build components, not copy to paste as text. See Help & Methodology.One shop, six services, many communities. The architecture separates three jobs that local auto body sites usually blur together: the homepage introduces the shop, each service page explains one repair in depth, and the Wenatchee location page handles address, hours and drop-off. Community pages exist for customers who live elsewhere and drive in, so none of them imply a branch.
| Phase 1 · Core | Home, Request an Estimate, Services hub and the six service pages. |
|---|---|
| Phase 2 · Local | Areas We Serve hub, Wenatchee shop page and the community pages (Moses Lake held at its gate). |
| Phase 3 · Trust | About, Resources hub and the insurance claims guide; Warranty and Financing as their gates clear. |
| Phase 4 · Growth | Pages reserved for inputs (below), the Privacy Policy after legal review, and the separate 20-article editorial program. |
Reserved, not authored in this binder (waiting on client inputs):
/locations/moses-lake-wa/ (shop details), /reviews/ (approved reviews or a review integration),
/gallery/ (authorized before-and-after photos), /repair-authorization/ (approved form and workflow),
/blog/ (publishing plan and author), /business-opportunities/ (shop-owner inquiry process). No authored
page links to any of them.
Legacy URL redirects: keep /, /about/,
/services/ and /contact-us/. 301 /consumer-info/ to /resources/ and
/direction/ to /locations/wenatchee-wa/, subject to a final crawl of the live site.
tel: link, plus the street address linked to the Wenatchee shop page./areas-we-serve/).Complete page tree, hub-and-spoke structure, build order. This index is the live build tracker and the link whitelist.
| # | Page Name | URL | Status | |
|---|---|---|---|---|
| Core & Conversion (0) | ||||
| 01 | Home | / | Required | |
| 02 | Contact / Request an Estimate | /contact-us/ | Required | |
| Services (0) | ||||
| 03 | Collision Repair Services | /services/ | Required | |
| 04 | Collision Repair | /services/collision-repair/ | Required | |
| 05 | Auto Body Repair | /services/auto-body-repair/ | Required | |
| 06 | Aluminum Repair | /services/aluminum-repair/ | Required | |
| 07 | Dent Repair | /services/dent-repair/ | Required | |
| 08 | Auto Body Refinishing | /services/auto-body-refinishing/ | Required | |
| 09 | ADAS Calibration | /services/adas-calibration/ | Required | |
| Locations & Service Areas (0) | ||||
| 10 | Areas We Serve | /areas-we-serve/ | Required | |
| 11 | Wenatchee Shop | /locations/wenatchee-wa/ | Required | |
| 12 | Moses Lake | /areas-we-serve/moses-lake-wa/ | Gated | |
| 13 | East Wenatchee | /areas-we-serve/east-wenatchee-wa/ | Required | |
| 14 | Ephrata | /areas-we-serve/ephrata-wa/ | Required | |
| 15 | Quincy | /areas-we-serve/quincy-wa/ | Required | |
| 16 | Chelan | /areas-we-serve/chelan-wa/ | Required | |
| 17 | Grant County | /areas-we-serve/grant-county-wa/ | Required | |
| About (0) | ||||
| 18 | About First Choice | /about/ | Required | |
| Warranty & Financing (0) | ||||
| 19 | Repair Warranty | /warranty/ | Gated | |
| 20 | Financing | /financing/ | Gated | |
| Resources (0) | ||||
| 21 | Resources | /resources/ | Required | |
| 22 | Insurance Claim Support | /resources/insurance-claim-support/ | Required | |
| Legal (0) | ||||
| 23 | Privacy Policy | /privacy-policy/ | Gated | |
Every page in build order, grouped to match the Sitemap & Build-Order Index. Pages are collapsed by default; click any header to expand, or use the toolbar controls.
Home and the estimate request page. Built first; everything links here.
| Page URL | / |
|---|---|
| Page Title | Home |
| Intro Text | An accident turns an ordinary day into a list of phone calls, paperwork and questions. First Choice Collision Center has been answering those questions for Wenatchee drivers since 2000. We're a family-owned body shop that explains the repair plainly, puts the plan in writing and stands behind the work.(49 words) |
| SEO Title | First Choice Collision Center | Wenatchee Auto Body Shop(56) |
| Meta Description | Family-owned collision and auto body repair in Wenatchee since 2000. I-CAR Gold Class, 4.8 Google rating. Call First Choice at (509) 663-7008.(142) |
| OG Title | First Choice Collision Center | Wenatchee Auto Body |
| OG Description | Family-owned collision repair in Wenatchee since 2000, with written estimates and help with insurance claims. |
| OG Image | /images/og/first-choice-collision-center-home.webp alt: First Choice Collision Center technician inspecting a repaired vehicle [CLIENT: supply approved image] |
| Canonical | https://firstchoicecc.com/ |
| Secondary Terms | collision center Wenatchee, body shop Wenatchee WA, car accident repair Wenatchee |
An accident turns an ordinary day into a list of phone calls, paperwork and questions. First Choice Collision Center has been answering those questions for Wenatchee drivers since 2000. We're a family-owned body shop that explains the repair plainly, puts the plan in writing and stands behind the work.
After an accident, call (509) 663-7008 and we'll tell you what happens next, or request an estimate online.
First Choice is family-owned and operated, and has been repairing vehicles in Wenatchee for more than 20 years. The shop holds I-CAR Gold Class recognition, a standard set by the collision industry's training organization that a shop has to keep earning through ongoing technician training. Customers have given us a 4.8 average rating on Google.
Those three facts say more about us than any slogan. Read the longer version on our about page.
Most people only deal with a body shop a few times in their lives, usually right after something has gone wrong. Our job starts with making that easier: clear answers on the phone, a written estimate that lists every operation, and updates when something changes, especially when the repair uncovers damage nobody could see at first.
We work with insurance companies on claims, and we're just as happy to repair a parking-lot dent you'd rather pay for yourself. If an insurer has already written an estimate, bring it along and we'll go through it with you line by line.
See all our services and how they fit together on a typical repair. We focus on collision and body work, so we don't offer engine replacement, general mechanical repair or restoration.
[CLIENT: insert two or three real Google reviews verbatim, with reviewer first name and city, and link to the Google reviews page. Never publish with placeholder or invented reviews.]
Our shop is at 601 N. Wenatchee Ave., and customers come to us from across the region:
Customers throughout Grant County drive in too. See every community we serve for planning tips from each one.
After an accident, your insurer may suggest a body shop. In Washington, the Office of the Insurance Commissioner tells drivers that the choice of repair shop is typically up to them. You can choose First Choice, and we'll work with your insurer from there.
Repairs come with our written warranty, and parts and paint carry their manufacturers' guarantees too. [CLIENT: confirm current warranty terms] Read the details on our warranty page. For repairs you're paying for yourself, financing is available.
Our collision repair resources explain estimates, supplements, parts and the repair process in plain language. If a claim is involved, start with our guide to insurance claims and collision repair.
[CTA]
Request your collision repair estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
What does First Choice Collision Center repair?
We repair collision and body damage: collision repair, auto body repair, aluminum repair, dent repair, refinishing and ADAS calibration. We do not offer engine replacement, general mechanical repair or restoration. If you are unsure whether your repair fits, call and ask.
Do you work with insurance companies?
Yes. We work with insurers on collision claims, documenting the damage and the repair so the claim has what it needs. Your insurer decides what your policy covers. Bring your claim number if you have one.
Where is your shop?
Our shop is at 601 N. Wenatchee Ave. in Wenatchee, Washington. It is our only location, and every repair is done there. Call before you visit so we can set aside time to look at your vehicle.
How long has First Choice been in business?
Since 2000. We are a family-owned and operated shop with more than 20 years of collision repair in Wenatchee. The shop holds I-CAR Gold Class recognition and keeps its technicians in ongoing training.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /contact-us/ |
|---|---|
| Page Title | Contact / Request an Estimate |
| Intro Text | Tell us about your vehicle and what happened, and we'll get back to you to set up an estimate. You don't need to know the repair terms or have every detail ready. A phone number, the vehicle and a short description are enough to start the conversation.(47 words) |
| SEO Title | Request a Repair Estimate | First Choice Collision Center(57) |
| Meta Description | Request a collision repair estimate from First Choice in Wenatchee. Call (509) 663-7008 or send your vehicle details and we'll call you back.(141) |
| OG Title | Request a Repair Estimate | First Choice |
| OG Description | Call or send your vehicle details and we'll set up a collision repair estimate at our Wenatchee shop. |
| OG Image | /images/og/first-choice-contact.webp alt: Customer talking with a First Choice estimator at the front counter [CLIENT: supply approved image] |
| Canonical | https://firstchoicecc.com/contact-us/ |
| Secondary Terms | body shop estimate Wenatchee, collision estimate Wenatchee WA, contact First Choice Collision |
Home › Request an Estimate
Tell us about your vehicle and what happened, and we'll get back to you to set up an estimate. You don't need to know the repair terms or have every detail ready. A phone number, the vehicle and a short description are enough to start the conversation.
Use the form below, or call if you'd rather talk it through.
Phone: (509) 663-7008
Hours: [CLIENT: confirm business hours]
Directions and drop-off details are on our Wenatchee shop page.
[Form: name, phone, email, vehicle year, make and model, description of the damage, insurance company and claim number (optional), photos (optional), preferred contact method]
We'll reply during business hours to set a time to look at the vehicle. Sending the form doesn't book an appointment or authorize any work. Please don't include payment card numbers or other sensitive personal details in the form.
We'll call or email to set up an estimate. At the estimate visit we inspect and photograph the damage and write up the repair. Nothing is ordered or repaired until you, and your insurer if there's a claim, approve it. If you're coming from out of town, tell us so we can plan the visit around your trip.
If anyone is hurt or the vehicle is blocking traffic, call 911 first. This form isn't monitored as an emergency line. Once everyone is safe, take photos, exchange insurance information and contact your insurer. Our guide to insurance claims walks through what to gather.
Insurance claims, out-of-pocket repairs and financing are all options, depending on the damage and your coverage. We'll go over the estimate with you before anything is decided.
Does sending the form book an appointment?
No. The form starts the conversation, and we will reply to set up a time to look at the vehicle. Nothing is scheduled, ordered or repaired until you approve it. If your repair is time-sensitive, call us directly.
Do I need a claim number before I contact you?
No. Plenty of people contact us before calling their insurer, or while the claim is still being set up. Send what you have, and add the claim number when you get it.
Can I send photos of the damage?
Yes, and they help. Photos taken in daylight from a few angles let us see what we are dealing with before the visit. A full written estimate still needs an in-person inspection, because hidden damage does not show in photos.
What should I not include in the form?
Please do not include payment card numbers, Social Security numbers or other sensitive personal information. Contact details, vehicle information and a description of the damage are all we need to start. We will ask for anything else through the proper process.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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The services hub and the six collision services, in the order a repair usually runs.
| Page URL | /services/ |
|---|---|
| Page Title | Collision Repair Services |
| Intro Text | Six services, one focus: putting a vehicle back the way it was before the collision. You don't need to know which of these you need before you call. Most repairs use more than one, and sorting that out is our job once we've seen the damage.(46 words) |
| SEO Title | Collision & Auto Body Repair Services | Wenatchee, WA(53) |
| Meta Description | Collision repair, auto body, aluminum, dent repair, refinishing and ADAS calibration from a family-owned Wenatchee shop. Call First Choice for an estimate.(155) |
| OG Title | Collision and Auto Body Services | First Choice |
| OG Description | Six collision-focused services from a family-owned Wenatchee shop, and what each one involves. |
| OG Image | /images/og/first-choice-services.webp alt: Technician repairing a damaged vehicle panel in a collision repair shop [CLIENT: supply approved image] |
| Canonical | https://firstchoicecc.com/services/ |
| Secondary Terms | auto body shop Wenatchee, collision center Wenatchee WA, car body repair Wenatchee |
Home › Collision Repair Services
Six services, one focus: putting a vehicle back the way it was before the collision. You don't need to know which of these you need before you call. Most repairs use more than one, and sorting that out is our job once we've seen the damage.
Below is what each service covers, how the services fit together on a typical repair, and the work we deliberately don't take on.
A collision rarely damages just one thing. A low-speed hit to the front corner can push in a bumper cover, crease a fender, crack paint along a door edge and knock a radar sensor out of alignment. That single accident touches four of the services on this page. We list them separately because each one has its own questions, but on the repair order they usually travel together.
The order matters too. Structural and panel work comes first, then paint, then reassembly, and calibration of driver-assistance systems comes last because it depends on everything around the sensor being back in its proper place.
[Call-out block]
Insurance-related repairs raise a question many drivers don't realize they get to answer.
[Image]
Technician in a body shop reviewing a repair estimate on a tablet beside a damaged sedan.
You can bring an insurer's estimate to us and ask questions before you decide anything.
Start with what happened, not with a service name. "Someone backed into my tailgate" or "I hit a deer on Highway 2" tells us more than a guess at the right category. From there, the estimate will name every operation the repair needs, and you'll see which of these services are involved.
If you already have an estimate from an insurer or another shop, bring it. We'll go through it line by line and tell you where we agree and where we'd do something differently.
First Choice is a collision and body shop. We don't offer general mechanical repair, engine replacement or restoration work. When a collision damages mechanical parts along with the body, we'll talk through how that part of the repair gets handled, but we won't present ourselves as a full-service mechanic. If you need maintenance or engine work unrelated to a collision, a general repair shop is the better call.
Repairs are only worth paying for if they hold up. Our written warranty covers the work we perform on your vehicle, and parts and paint materials also carry their own manufacturers' guarantees. [CLIENT: confirm current warranty terms] Read how it works on our repair warranty page, including what it covers and what normal wear it doesn't.
Not every repair goes through a claim. Some damage costs less than the deductible, some drivers would rather not file, and some repairs aren't covered at all. For those jobs we offer financing through Snap Finance. [CLIENT: confirm Snap Finance approval and advertising wording] See how financing works before you apply, so you know what to ask.
We've been repairing vehicles in Wenatchee since 2000. The shop is family-owned and operated, holds I-CAR Gold Class recognition and keeps its people in ongoing training, because repair procedures change with every model year. Customers have given us a 4.8 average rating on Google. You can read more about First Choice and how we work.
Most of our customers come from Wenatchee and the surrounding valley, with a steady number driving in from Grant County. These are the five largest cities we serve.
Live somewhere else in the region? Call us anyway. Those five are the largest cities on our list, not the edge of who we help, and customers also come to us from Chelan and from smaller towns across Grant County. See every community we serve for the full list, including Chelan and Grant County.
[CTA]
Request your collision repair estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
[CMS Block]
What to Expect During the Process
Reusable copy block, identical on every service and service-area page. Build it once in the CMS and insert it here. Full copy is in Help & Methodology at the foot of this binder.
Do I need to know which service I need before I call?
No. Tell us what happened and where the damage is, and we will work out which services the repair involves. Most collision repairs use more than one of them. The written estimate lists every operation so you can see exactly what is being done and why.
Can one shop handle body work, paint and calibration on the same repair?
Yes, all three are part of our service list. Keeping them on one repair order means one shop is responsible for how the pieces fit together, from the panel to the paint to the sensor behind it. We will tell you up front if any step of your repair uses an outside partner.
Do you repair engines or do general maintenance?
No. First Choice focuses on collision and body repair, and we do not offer engine replacement, general mechanical repair or restoration. If your vehicle needs maintenance unrelated to a collision, a general repair shop is the right place for it. We are happy to point you in that direction.
Will my insurance company send me to a specific shop?
Your insurer may suggest a shop, but in Washington the choice is typically yours. The Office of the Insurance Commissioner says as much in its consumer guidance. You can choose First Choice, and we will work with your insurer on the claim.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /services/collision-repair/ |
|---|---|
| Page Title | Collision Repair |
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Home › Collision Repair Services › Collision Repair
The first few days after an accident are mostly paperwork, phone calls and waiting. The repair itself only starts once someone has a clear picture of the damage. We get you to that picture quickly, explain it in plain language and put the whole plan in writing before any work begins.
This page walks through a collision repair from start to finish: what we look at first, what the estimate should contain and what changes the timeline.
Modern vehicles are built to absorb a crash by crumpling in specific places. That's good for the people inside and hard on the repair estimate, because the energy travels behind the bumper cover into brackets, absorbers, sensors and mounting points you can't see from the driveway. A cracked bumper can sit in front of a bent reinforcement bar. A door that still closes can have a damaged hinge pillar.
That's why the first estimate is almost always a starting point. It's written from what can be seen and measured with the vehicle assembled. Once the damaged parts come off, the full picture shows up, and the estimate gets updated to match.
You tell us what happened, what the vehicle is and whether there's a claim open. We'll set a time to look at the vehicle, and if it isn't safe to drive we'll talk about getting it to the shop. Bring your claim number and any insurer estimate if you have them. If you don't, that's fine. Plenty of people call us before they've phoned their insurer.
[Call-out block]
Almost every collision estimate grows once the vehicle is taken apart, and that's normal rather than a warning sign.
[Image]
Body technician removing a bumper cover to inspect hidden damage on a crash-damaged SUV.
We'll tell you when a supplement is coming and what it covers.
We can't price a collision over the phone, but we can tell you what moves the number. The biggest factors are the parts the vehicle needs and whether they're new factory parts, aftermarket or used. Labor depends on how many panels are involved and whether they can be repaired or need replacing. Paint adds materials and time, and blending into neighboring panels adds more. Vehicles with cameras, radar or other driver-assistance sensors near the damage often need calibration, which is its own line on the estimate.
A collision repair has a lot of pieces, and you want one shop standing behind all of them. We back our workmanship with a written warranty, and the parts and paint we use carry their manufacturers' guarantees on top of it. [CLIENT: confirm current warranty terms] Our warranty page spells out what's covered, what isn't and how to bring a vehicle back if something isn't right.
Sometimes the other driver has no insurance, the damage sits just above your deductible, or you'd simply rather keep a small claim off your record. Financing through Snap Finance is available for repairs you pay for yourself. [CLIENT: confirm Snap Finance approval and advertising wording] Read our financing page first so you know what you're signing up for.
An honest timeline depends on three things: how much is damaged, how fast parts arrive and how quickly approvals come back. Washington's insurance regulator has warned that parts and staffing shortages can stretch some repairs to months. We'll give you a realistic estimate once parts are ordered and tell you when it changes. We won't quote a turnaround before we know what the vehicle needs.
For claim questions specifically, see our guide to insurance claims and collision repair.
Accidents happen on every road in the region, from Wenatchee Avenue to Interstate 90 near Moses Lake. These are the five largest cities we serve.
Live somewhere else in the region? Call us anyway. Those five are the largest cities on our list, not the edge of who we help, and customers also come to us from Chelan and from smaller towns across Grant County. See every community we serve for the full list, including Chelan and Grant County.
[CTA]
Request your collision repair estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
[CMS Block]
What to Expect During the Process
Reusable copy block, identical on every service and service-area page. Build it once in the CMS and insert it here. Full copy is in Help & Methodology at the foot of this binder.
Should I call my insurer or the body shop first?
Either order works, and many people call both the same day. Your insurer opens the claim and assigns an adjuster, while the shop inspects the vehicle and writes the repair estimate. If you call us first, we can tell you what information the insurer is likely to ask for.
Why did my repair estimate go up after the shop started?
Hidden damage is the usual reason. The first estimate is written from what can be seen with the vehicle assembled, and taking damaged parts off often reveals bent brackets, broken clips or damaged supports behind them. That update is called a supplement, and it should be documented and approved before the extra work is done.
Can I drive my car after an accident if it seems fine?
Sometimes, but check before you do. Look for lights that do not work, panels rubbing on tires, fluid leaks and warning lights on the dashboard. If anything looks wrong, have the vehicle towed rather than driven, because a small problem can get worse on the road.
Do you work with all insurance companies?
We work with insurance companies on collision repairs every week. Your insurer decides what your policy covers, and we document the damage and repair so the claim has what it needs. If you are unsure whether your carrier has any specific requirements, call us with your claim number and we can talk it through.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /services/auto-body-repair/ |
|---|---|
| Page Title | Auto Body Repair |
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Home › Collision Repair Services › Auto Body Repair
Auto body repair is the panel work: doors, fenders, quarter panels, hoods, bumpers and the supports behind them. The main decision on every damaged panel is whether to repair it or replace it, and the right answer depends on the material, how bad the damage is and where it sits.
Here's how we decide between repairing and replacing a panel, what the work involves and what to look for when you pick the vehicle up.
Every damaged panel gets the same question. A shallow dent in the middle of a door skin is usually a repair. A crease that runs through a body line, a tear in the metal or damage to an inner structure often isn't, because reshaping it would leave a weaker or visibly different panel. The material matters too: steel, aluminum and plastic bumper covers each have their own limits, and vehicle makers publish repair procedures that say what can and can't be repaired on a given model.
We'll tell you which way we're going on each panel and why. If an insurer's estimate calls for a repair where we'd replace, or the other way around, we'll explain the difference.
[Call-out block]
The space between two panels is one of the easiest ways to judge body work, and you can check it yourself.
[Image]
Close-up of a technician measuring the gap between a door and fender on a repaired vehicle.
We check fit against the undamaged side before a vehicle leaves.
On a repairable panel, the damaged area is worked back to shape, filled and smoothed only as much as needed, then prepared for paint. A replaced panel is fitted, aligned to its neighbors and prepared the same way. Either way, the panel then goes to refinishing for color and clear coat, and trim, handles, mirrors and moldings go back on afterward.
Bumpers deserve their own mention. A modern bumper cover is plastic, and many small cracks and scuffs can be repaired. Behind it there's usually a foam or plastic absorber and a reinforcement bar, and on newer vehicles there are parking sensors or radar units mounted there too. That's why a bumper job sometimes turns into a calibration job as well.
The number of panels, whether each is repaired or replaced, the cost of parts for your make and model, and how much paint blending the job needs. Two vehicles with the same dent can price differently because one door is aluminum and the other is steel, or because one has a sensor in the mirror and the other doesn't.
If a repaired panel starts to show a ripple, a gap that wasn't there or paint lifting at an edge, you shouldn't have to argue about it. Our written warranty covers the body work we perform, and replacement parts carry their own manufacturers' guarantees. [CLIENT: confirm current warranty terms] The details, including exclusions such as new damage and normal stone chips, are on the repair warranty page.
Parking-lot dings, a scraped bumper or a fender you'd rather not claim are often paid for directly. If spreading that cost out helps, financing is available through Snap Finance. [CLIENT: confirm Snap Finance approval and advertising wording] See the financing details before you apply.
If anything looks off, tell us before you leave. It's much easier to fix while the vehicle is still here.
Body work comes to us from all over the valley and the Columbia Basin. These are the five largest cities we serve.
Live somewhere else in the region? Call us anyway. Those five are the largest cities on our list, not the edge of who we help, and customers also come to us from Chelan and from smaller towns across Grant County. See every community we serve for the full list, including Chelan and Grant County.
[CTA]
Request your auto body repair estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
[CMS Block]
What to Expect During the Process
Reusable copy block, identical on every service and service-area page. Build it once in the CMS and insert it here. Full copy is in Help & Methodology at the foot of this binder.
Is it better to repair a panel or replace it?
It depends on the panel. Shallow dents in flat areas usually repair well, while tears, deep creases through body lines and damaged inner structure usually call for replacement. Vehicle makers also publish repair procedures that limit what can be repaired on some models. We will tell you which way we are going on each panel and why.
Can a cracked plastic bumper be repaired?
Often, yes. Small cracks, tears at the edges and scuffs can usually be repaired and refinished. Large breaks, broken mounting tabs and damage near sensors are more likely to need a new cover, and we check the parts behind the cover before deciding.
Will the repaired panel match the rest of my car?
It should, and that is part of the job. Repaired panels are refinished to the vehicle's color and often blended into neighboring panels so the transition is not visible. Check the color in daylight when you pick up, and tell us if anything looks different.
How long does body work take?
Small repairs can take a few days, while multi-panel jobs take longer. Parts availability is usually the biggest factor, followed by how much paint work is involved. We will give you a realistic estimate once parts are ordered and update you if it changes.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /services/aluminum-repair/ |
|---|---|
| Page Title | Aluminum Repair |
| Intro Text | More trucks and cars are built with aluminum body panels every year, and aluminum doesn't repair like steel. It's sensitive to heat, it doesn't spring back to shape the same way and it can corrode if steel dust gets onto it. A shop needs to handle it differently, start to finish.(51 words) |
| SEO Title | Aluminum Collision Repair in Wenatchee, WA | First Choice(57) |
| Meta Description | Aluminum collision repair in Wenatchee for trucks and cars with aluminum body panels. Family-owned, I-CAR Gold Class. Call First Choice to talk it through.(155) |
| OG Title | Aluminum Body Repair in Wenatchee | First Choice |
| OG Description | Why aluminum panels need different handling than steel, and what to ask before a shop starts work. |
| OG Image | /images/og/aluminum-repair-wenatchee.webp alt: Technician working on an aluminum truck body panel [CLIENT: supply approved image] |
| Canonical | https://firstchoicecc.com/services/aluminum-repair/ |
| Secondary Terms | aluminum body repair Wenatchee, aluminum truck repair, F-150 body repair Wenatchee |
Home › Collision Repair Services › Aluminum Repair
More trucks and cars are built with aluminum body panels every year, and aluminum doesn't repair like steel. It's sensitive to heat, it doesn't spring back to shape the same way and it can corrode if steel dust gets onto it. A shop needs to handle it differently, start to finish.
This page explains what's different about aluminum, how to tell if your vehicle has it, and the questions worth asking any shop before work begins.
Steel tolerates a lot. It can be heated, pulled and reshaped, and it tends to return toward its original form. Aluminum is lighter and strong for its weight, which is why manufacturers use it, but it work-hardens as it's bent, it's more sensitive to heat and it can crack where steel would stretch. Repairing it well means working more slowly and following the vehicle maker's procedures closely.
Contamination is the other issue. Fine steel particles from grinding or sanding can embed in aluminum and cause corrosion later. Shops that do aluminum work keep its tools and work area separate from steel work for that reason.
You may not know, and that's fine. Many full-size pickups and a growing number of SUVs and cars use aluminum for hoods, doors, fenders or entire body shells. The Ford F-150 is the best-known example; its body has been aluminum since the 2015 model year. A magnet is a quick home test, since it won't stick to an aluminum panel. Either way, give us the year, make and model and we'll check the manufacturer's information.
[Call-out block]
On an aluminum vehicle, the material shapes what's possible before anyone picks up a tool.
[Image]
Technician in gloves inspecting a dented aluminum pickup truck fender in a clean work bay.
Tell us the vehicle and we'll check the procedures for it before we quote.
We start with the vehicle maker's repair information for your model, because it decides whether a panel can be repaired, which joining methods are allowed and which parts must be replaced. From there the job follows the same path as any body repair: damaged panels repaired or replaced, fitted, refinished and reassembled. The difference is in the details, including the tools used, the way heat is controlled and how the work is kept free of steel contamination. [CLIENT: confirm aluminum repair setup, such as dedicated tools or a separated work area]
Aluminum repairs often cost more than the same damage on a steel vehicle. The parts are more expensive, more of them are replace-only, and the repair takes more time because of the extra care involved. Rivet-bonded or specially joined panels add steps of their own. We'll show you on the estimate where aluminum changes the price.
Corrosion on aluminum can take time to show, which is exactly why the warranty matters on this kind of job. Our written warranty covers the repairs we perform for as long as the terms apply, and replacement panels carry their own manufacturer guarantees. [CLIENT: confirm current warranty terms] Full terms are on our warranty page.
Because aluminum parts and labor run higher, out-of-pocket aluminum repairs can be a bigger bill than drivers expect. Financing through Snap Finance can spread that out. [CLIENT: confirm Snap Finance approval and advertising wording] Read how financing works before you decide.
Aluminum parts are sometimes slower to arrive than common steel parts, and some repairs involve more steps. We'll give you a realistic timeline once parts are confirmed and keep you posted if anything changes.
Aluminum-bodied pickups are common across central Washington, on ranches, orchards and job sites alike. These are the five largest cities we serve.
Live somewhere else in the region? Call us anyway. Those five are the largest cities on our list, not the edge of who we help, and customers also come to us from Chelan and from smaller towns across Grant County. See every community we serve for the full list, including Chelan and Grant County.
[CTA]
Request your aluminum repair estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
[CMS Block]
What to Expect During the Process
Reusable copy block, identical on every service and service-area page. Build it once in the CMS and insert it here. Full copy is in Help & Methodology at the foot of this binder.
How do I know if my vehicle has aluminum panels?
A magnet is the quickest check, because it will not stick to aluminum. Many full-size pickups and a growing number of SUVs and cars use aluminum for hoods, doors, fenders or the whole body. If you give us the year, make and model, we can check the manufacturer's information for you.
Why does aluminum repair cost more than steel?
Aluminum parts usually cost more, more of them are designated replace-only, and the repair takes extra time. Aluminum is sensitive to heat and has to be kept free of steel contamination, which adds steps. The estimate should show where the material changes the price.
Can a dented aluminum panel be repaired?
Sometimes. It depends on the size and location of the damage and on what the vehicle maker's repair procedures allow for that panel. Some aluminum parts are designed to be replaced rather than repaired, and we follow those procedures.
Does aluminum rust?
Aluminum does not rust the way steel does, but it can corrode. One cause is contact with steel particles from grinding or sanding, which is why aluminum work is kept separate from steel work. Corrosion is also why following proper repair and refinishing steps matters on these vehicles.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /services/dent-repair/ |
|---|---|
| Page Title | Dent Repair |
| Intro Text | A dent looks simple, but two dents of the same size can need very different repairs. Where it sits, how sharp the edges are, what the panel is made of and whether the paint cracked all change the approach. We look at all four before telling you what the repair involves or costs.(53 words) |
| SEO Title | Dent Repair in Wenatchee, WA | First Choice Collision(53) |
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| OG Description | Door dings, creases and collision dents: how we decide the right repair for each one. |
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Home › Collision Repair Services › Dent Repair
A dent looks simple, but two dents of the same size can need very different repairs. Where it sits, how sharp the edges are, what the panel is made of and whether the paint cracked all change the approach. We look at all four before telling you what the repair involves or costs.
Here's what decides how a dent gets fixed, when paint is involved and how to describe the damage when you call.
Location comes first. A dent in the flat middle of a door is the easiest to reach and reshape. A dent on a body line, near a panel edge or over a brace is harder, because those areas are stiffer and their shape is more noticeable. Depth and sharpness come next: a soft, shallow dent has stretched the metal very little, while a sharp crease has stretched it a lot.
Then there's the paint. If the paint cracked, chipped or flaked, the repair will include refinishing. If the paint is intact, there may be options that avoid repainting.
[Call-out block]
Whether the paint survived the dent often matters as much as the dent itself.
[Image]
Low-angle daylight reflection across a dented car door, showing the outline of the dent.
Send us the details and we'll tell you which approach fits your dent.
Conventional dent repair works the panel back to shape, smooths the area and refinishes it to match. It handles almost any dent, including the sharp and stretched ones. Paintless dent repair, where a technician massages the dent out from behind without repainting, works on some shallow dents where the paint is unbroken. [CLIENT: confirm whether paintless dent repair is offered in-house or through a partner] We'll tell you honestly which method suits your dent rather than forcing it into one approach.
Dents that come with collision damage are usually part of a bigger body repair, priced and scheduled along with everything else.
The number of dents, where they are, how sharp they are, the panel material and whether paint is needed. An aluminum panel or a dent across a body line takes longer than a steel door ding. Hail damage spread across a whole vehicle is a different job again, and it's usually an insurance claim.
A properly repaired dent shouldn't come back, and the paint over it shouldn't crack or lift. Our written warranty covers the repair work and refinishing we perform. [CLIENT: confirm current warranty terms] Normal new dings and stone chips from driving aren't covered, and the warranty page lists the rest of the terms.
Most dent repairs are paid out of pocket because they fall under a deductible. If you'd like to spread out the cost, financing through Snap Finance is available. [CLIENT: confirm Snap Finance approval and advertising wording] See financing options for how it works.
Tell us which panel it's on, roughly how big it is, whether it has a sharp crease and whether the paint is cracked. A couple of photos taken at an angle in daylight help too. That's enough for us to tell you what the repair is likely to involve before you bring the vehicle in.
Bare metal at the edge of a dent is where rust starts. Valley winters bring wet roads and de-icer, and both speed the process along. If the paint broke, get the dent looked at sooner rather than later.
Door dings and parking-lot dents come to us from every town in the area. These are the five largest cities we serve.
Live somewhere else in the region? Call us anyway. Those five are the largest cities on our list, not the edge of who we help, and customers also come to us from Chelan and from smaller towns across Grant County. See every community we serve for the full list, including Chelan and Grant County.
[CTA]
Request your dent repair estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
[CMS Block]
What to Expect During the Process
Reusable copy block, identical on every service and service-area page. Build it once in the CMS and insert it here. Full copy is in Help & Methodology at the foot of this binder.
Can a dent be fixed without repainting?
Sometimes. Shallow dents with unbroken paint may be repairable without refinishing, depending on where they sit and how sharp they are. Dents with cracked paint, sharp creases or stretched metal usually need refinishing. We will tell you which applies to your dent.
Does my insurance cover dent repair?
It depends on how the dent happened and on your policy. Collision coverage may apply to dents from an accident, and comprehensive coverage often applies to hail, subject to your deductible. Many small dents cost less than the deductible, so people pay for them directly.
Why does a small crease cost more than a bigger round dent?
A sharp crease stretches the metal more than a soft round dent. Stretched metal is harder to bring back to its original shape, and a crease on a body line is more visible if it is not exact. That extra work shows up in the price.
Should I fix a dent right away?
If the paint is cracked or chipped, yes. Exposed metal can begin to rust, especially on wet or salted winter roads, and rust makes the repair bigger. If the paint is intact, there is less urgency, but getting an estimate early keeps your options open.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /services/auto-body-refinishing/ |
|---|---|
| Page Title | Auto Body Refinishing |
| Intro Text | Good refinishing is the part of a repair nobody notices. The color matches in sunlight and in the shade, the texture matches the factory finish and there's no visible line where new paint meets old. Getting there takes preparation, careful color work and blending into the panels next door.(49 words) |
| SEO Title | Auto Body Paint & Refinishing in Wenatchee | First Choice(57) |
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Home › Collision Repair Services › Auto Body Refinishing
Good refinishing is the part of a repair nobody notices. The color matches in sunlight and in the shade, the texture matches the factory finish and there's no visible line where new paint meets old. Getting there takes preparation, careful color work and blending into the panels next door.
This page covers how refinishing works on a collision repair, why a paint code alone doesn't guarantee a match, and how to care for new paint.
Every vehicle has a paint code, usually on a label in the door jamb. It's a starting point, not a final answer. The same color can vary between production runs, and sun and weather shift it over the years. A panel painted exactly to the code can still look different next to a fender that's spent a decade in eastern Washington sun.
That's why color is adjusted to the vehicle itself, and why the new color is often blended into adjacent panels so the eye can't find the edge.
Refinishing is the paint work on a repair: priming and sealing the repaired or replaced panel, applying color, applying clear coat and finishing the surface so it matches the rest of the vehicle. It covers panels damaged in a collision and the neighboring panels that need blending. It isn't restoration or custom paint, and we don't offer either.
[Call-out block]
Shop lighting is bright and even, which is great for working and not the best test of a match.
[Image]
Painter checking a color match on a test card against a car panel in natural light.
We'd rather fix a color concern on the spot than have you notice it later.
Refinishing comes after the body work and before reassembly, so trim, lights and handles go back on over finished paint.
How many panels are painted, how many need blending, the type of paint (solid, metallic, pearl or multi-stage colors take more time and material) and how much preparation the surface needs. Tri-coat whites and deep pearl reds are among the most demanding.
Paint failures such as peeling, lifting or clear coat breaking down early are exactly what a refinish warranty is for. Our written warranty covers the paint work we perform, and paint materials carry their manufacturer's guarantee. [CLIENT: confirm current warranty terms] Stone chips and scratches from normal driving aren't covered. See the full terms on our repair warranty page.
Scuffed bumpers, keyed doors and faded panels are often paid for directly rather than through a claim. Financing through Snap Finance is available for those repairs. [CLIENT: confirm Snap Finance approval and advertising wording] Our financing page explains how it works.
Fresh paint keeps curing after it leaves the shop. We'll give you care instructions for your repair, including when it's fine to wash and when to hold off on waxing or polishing. Follow those over generic advice, because cure times depend on the materials used.
Sun, road grit and winter de-icer are hard on paint across the whole region. These are the five largest cities we serve.
Live somewhere else in the region? Call us anyway. Those five are the largest cities on our list, not the edge of who we help, and customers also come to us from Chelan and from smaller towns across Grant County. See every community we serve for the full list, including Chelan and Grant County.
[CTA]
Request your refinishing estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
[CMS Block]
What to Expect During the Process
Reusable copy block, identical on every service and service-area page. Build it once in the CMS and insert it here. Full copy is in Help & Methodology at the foot of this binder.
Will the new paint match my car exactly?
That is the goal, and it is achievable on almost every vehicle. The paint code is a starting point, then color is adjusted to your vehicle and often blended into neighboring panels. Check the result outside in daylight when you pick up, and tell us right away if anything looks off.
What is blending, and why is it on my estimate?
Blending means fading the new color into the panels next to the repair. It hides the transition between new and existing paint so the eye cannot find an edge. It appears on the estimate as its own operation because it adds time and material.
Do you paint whole cars or do custom paint?
No. Our refinishing work supports collision and body repairs, so we paint the panels involved in a repair and the panels around them. We do not offer restoration or custom paint jobs. A dedicated restoration or custom shop is the right choice for that work.
When can I wash my car after a paint repair?
Follow the care instructions we give you with your vehicle. Cure times depend on the materials used, so a generic waiting period may not apply. As a general rule, avoid automatic car washes and waxing until we say the finish is ready.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /services/adas-calibration/ |
|---|---|
| Page Title | ADAS Calibration |
| Intro Text | Lane-keeping assist, automatic emergency braking, adaptive cruise control and blind-spot warnings all depend on cameras and sensors that have to be aimed precisely. After a collision repair, those sensors often need to be recalibrated. A system that's off by a small amount can warn too late or brake when it shouldn't.(51 words) |
| SEO Title | ADAS Calibration After Collision Repair | Wenatchee, WA(55) |
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| OG Title | ADAS Calibration After a Collision | First Choice |
| OG Description | Why driver-assistance sensors need calibration after many collision repairs, and what to ask about it. |
| OG Image | /images/og/adas-calibration-wenatchee.webp alt: Calibration target set up in front of a vehicle in a repair shop [CLIENT: supply approved image] |
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| Secondary Terms | ADAS calibration Wenatchee, camera calibration after windshield, radar calibration after bumper repair |
Home › Collision Repair Services › ADAS Calibration
Lane-keeping assist, automatic emergency braking, adaptive cruise control and blind-spot warnings all depend on cameras and sensors that have to be aimed precisely. After a collision repair, those sensors often need to be recalibrated. A system that's off by a small amount can warn too late or brake when it shouldn't.
Below is what ADAS is, which repairs usually trigger calibration and how scanning and calibration differ.
ADAS stands for advanced driver-assistance systems. These are the features that watch the road with you: forward cameras mounted behind the windshield, radar units behind the grille or bumper, and sensors in bumpers and side mirrors. They feed lane departure warnings, automatic emergency braking, adaptive cruise, blind-spot monitoring and parking assist.
Each sensor is aimed at a precise angle when the vehicle is built. Move a bumper, replace a mirror or adjust a mounting bracket, and that aim can change.
[Call-out block]
Many drivers assume that if the dashboard is clear, the sensors are fine. That's not a safe assumption.
[Image]
Calibration target board positioned in front of a car's windshield camera inside a repair shop.
We follow the vehicle maker's procedures to decide what your repair needs.
A diagnostic scan reads the vehicle's computer modules and lists any stored fault codes. It's useful before and after a repair, because it shows what the collision affected and confirms what was fixed. Calibration is a separate procedure that re-aims a sensor to the vehicle maker's specification. Some calibrations are done with the vehicle stationary in front of targets. Others are done on the road, at set speeds and on clearly marked roads. Some vehicles need both.
Calibration comes last, after the body work, paint and reassembly, because the sensor has to be aimed relative to parts that are back in their final positions. It appears on the estimate as its own operation. [CLIENT: confirm which calibrations are performed in-house and which are handled by a calibration partner] Either way, we coordinate it as part of your repair so you aren't left arranging it yourself.
The number of systems that need calibration, the type of procedure (static, dynamic or both) and the vehicle make. Some vehicles have several cameras and radar units around the body, and a corner collision can affect more than one of them.
Calibration is only as good as the repair around it. A sensor aimed perfectly on a bracket that later shifts won't stay accurate. That's one reason our written warranty covers the repair work we perform as a whole. [CLIENT: confirm current warranty terms] See our warranty page for the full terms.
When a minor bumper repair turns out to need sensor calibration, the bill can surprise people paying out of pocket. Financing through Snap Finance is available for repairs you pay for directly. [CLIENT: confirm Snap Finance approval and advertising wording] Details are on our financing page.
Forward-facing cameras are usually mounted behind the windshield, so replacing the glass often requires a camera calibration afterward. If your windshield was replaced elsewhere, ask whether the camera was calibrated. If you're not sure, call us and we'll talk through the options.
Newer vehicles with driver-assistance systems come to us from across the region. These are the five largest cities we serve.
Live somewhere else in the region? Call us anyway. Those five are the largest cities on our list, not the edge of who we help, and customers also come to us from Chelan and from smaller towns across Grant County. See every community we serve for the full list, including Chelan and Grant County.
[CTA]
Request your ADAS calibration estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
[CMS Block]
What to Expect During the Process
Reusable copy block, identical on every service and service-area page. Build it once in the CMS and insert it here. Full copy is in Help & Methodology at the foot of this binder.
Does every collision repair need ADAS calibration?
No. It depends on the vehicle, which sensors it has and what was repaired. The vehicle maker's repair procedures say when calibration is required, and we follow them. A repair near a camera, radar unit or sensor is the most common reason.
How do I know if my car has ADAS?
If your vehicle has lane departure warning, automatic emergency braking, adaptive cruise control, blind-spot monitoring or parking sensors, it has ADAS. Many vehicles from the last several model years have at least one of these. Your owner's manual lists them, and we can check by the vehicle identification number.
Is a diagnostic scan the same as a calibration?
No. A scan reads the vehicle's computer modules and shows stored fault codes. A calibration re-aims a sensor to the vehicle maker's specification using a set procedure. Clearing a code does not calibrate anything.
Do I need calibration after a windshield replacement?
Often, yes. Forward-facing cameras are usually mounted behind the windshield, and replacing the glass can change their aim. Ask whoever replaced the glass whether the camera was calibrated afterward, and keep the documentation if it was.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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The communities hub, the Wenatchee shop, and each community in population order, matching the hub.
| Page URL | /areas-we-serve/ |
|---|---|
| Page Title | Areas We Serve |
| Intro Text | Every repair happens at our shop in Wenatchee, and customers come to us from up and down the Columbia and across the Columbia Basin. These pages cover the communities most of them drive in from, with notes on the trip, the roads and what to plan before you come.(49 words) |
| SEO Title | Areas We Serve | First Choice Collision Center(46) |
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Home › Areas We Serve
Every repair happens at our shop in Wenatchee, and customers come to us from up and down the Columbia and across the Columbia Basin. These pages cover the communities most of them drive in from, with notes on the trip, the roads and what to plan before you come.
Below is each community we serve, listed by population, with a link to its page and a quick note on what that page covers.
First Choice has one shop, at 601 N. Wenatchee Ave. The communities on this page are where our customers live and drive, not branch locations. Serving an area means we welcome repairs from there and know the roads people take to reach us. It doesn't mean mobile repair, and it doesn't mean we have a building in each town.
[Call-out block]
From Wenatchee to Moses Lake is a long drive, and it shapes how a repair should be scheduled.
[Image]
Highway following the Columbia River through central Washington, with dry hills on both sides.
Call before you make the trip and we'll plan the visit with you.
If you're more than a short drive away, a phone call first makes the trip worthwhile. Tell us the vehicle, the damage and whether there's a claim. Send photos if you can. We'll tell you whether the vehicle should be driven or towed and set a time to look at it. For longer trips, many customers plan the estimate visit and the drop-off together once parts are ordered.
US 2 and US 97 bring people in from the north and west, US 97A runs along the Columbia from Chelan, and SR 28 connects East Wenatchee with Quincy and Ephrata. From Moses Lake, I-90 and SR 28 are the usual routes. Each brings its own kind of damage, from deer encounters on rural highways to rock chips on sanded winter roads.
Customers from every community on this page get the same six services: collision repair, auto body repair, aluminum repair, dent repair, refinishing and ADAS calibration. We don't offer mechanical repair, engine replacement or restoration anywhere.
Call anyway. These are the communities most of our customers come from, not a boundary. If you're in Entiat, Cashmere, Soap Lake or anywhere else nearby and want your vehicle repaired here, we're glad to talk.
[CTA]
Request your collision repair estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
Does First Choice have shops in other towns?
No. First Choice repairs vehicles at one shop, at 601 N. Wenatchee Ave. in Wenatchee. The community pages on this site are for customers who live in those towns and drive in. Call before you visit so we can plan the trip with you.
Do you do mobile repairs?
No. All repairs are done at our Wenatchee shop, where the equipment and paint booth are. We can talk through getting a vehicle to us if it is not safe to drive. Mobile dent or glass services are separate businesses.
How far do your customers come from?
Most come from the Wenatchee Valley and from Grant County, including Moses Lake, Ephrata and Quincy. Chelan customers come down along the Columbia. If you are further out and want to use us, call and we will talk it through.
Should I drive a damaged car a long way to the shop?
Only if it is clearly safe. Check that lights and signals work, nothing is rubbing on a tire and no warning lights are on. If you are unsure, have it towed, especially for a highway drive.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /locations/wenatchee-wa/ |
|---|---|
| Page Title | Wenatchee Shop |
| Intro Text | Our shop is on North Wenatchee Avenue, and it's where every First Choice repair happens. This page has the address, phone number and hours, plus what to bring and what to expect when you drop off a vehicle. Call ahead and we'll have a time set aside to look at it.(51 words) |
| SEO Title | Auto Body Shop in Wenatchee, WA | First Choice Collision(56) |
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Home › Wenatchee Shop
Our shop is on North Wenatchee Avenue, and it's where every First Choice repair happens. This page has the address, phone number and hours, plus what to bring and what to expect when you drop off a vehicle. Call ahead and we'll have a time set aside to look at it.
Everything you need for a visit is below, starting with how to reach us.
Phone: (509) 663-7008
Hours: [CLIENT: confirm business hours]
Prefer to start online? Use the estimate request form and we'll call you back.
We're on North Wenatchee Avenue, the main north-south street through town. Drivers coming from East Wenatchee cross the Columbia River on the Senator George Sellar Bridge and head north into town. If you're coming in from Chelan, Quincy, Ephrata or Moses Lake, it's worth calling first so the trip lines up with a time we can look at the vehicle.
[Call-out block]
First Choice repairs vehicles at one location, and every repair on this website happens here.
[Image]
Exterior of the First Choice Collision Center building and sign on North Wenatchee Avenue, daytime.
A quick call before you come saves a second trip.
They're different visits. An estimate visit is short: we look at the damage, photograph it and write up what the repair needs. A drop-off is when the vehicle stays with us for the repair itself, after the estimate is approved and parts are ordered. Some customers do both on the same day, but most come back for the drop-off once parts are close. Tell us which one you're planning when you call.
Wenatchee sits where the Wenatchee River meets the Columbia, with US 2 and US 97 skirting the north end of town and SR 28 running through East Wenatchee across the river. Valley winters bring snow and ice, and spring brings the gravel left over from sanded roads. We see the results of both: winter fender-benders on slick intersections and chipped hoods and windshields once the sanding season ends.
We've repaired vehicles in Wenatchee since 2000 and hold a 4.8 average rating on Google. [CLIENT: confirm two or three Wenatchee customer reviews approved for publication, with first name and date]
Repairs done at this shop carry our written warranty, and if a repaired panel or paint isn't holding up, bring it back here and we'll look at it. Our written warranty is explained on the repair warranty page, and options for repairs you pay for yourself are on the financing page.
[CTA]
Request your Wenatchee estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
[Image]
View along North Wenatchee Avenue toward the Columbia River and the hills above the valley.
Figures from U.S. Census Bureau QuickFacts (Vintage 2025 population estimate; 2020–2024 American Community Survey 5-year estimates in 2024 dollars). County, incorporation, ZIP and elevation from the city record as published on Wikipedia, checked October 2026. Elevation is approximate.
[CMS Block]
What to Expect During the Process
Reusable copy block, identical on every service and service-area page. Build it once in the CMS and insert it here. Full copy is in Help & Methodology at the foot of this binder.
Where is First Choice Collision Center located?
We are at 601 N. Wenatchee Ave. in Wenatchee, Washington, 98801. It is our only shop, and every repair is done there. Call before you visit so we can set aside time to look at your vehicle.
Do I need an appointment for an estimate?
Calling ahead is the best approach. An estimate takes time to do properly, and a set time means we can give your vehicle our full attention. You can also start with the online estimate request form, and we will call you back.
Can someone else drop off my vehicle?
Yes, as long as we know in advance. Call us with the vehicle details and the name of the person or tow company bringing it in. Any authorization paperwork may still need your signature.
Can I leave my car after hours?
Call us first to arrange it. We will tell you how to handle the keys and any paperwork, so nothing is left unsecured. Please do not leave a vehicle without talking to us.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /areas-we-serve/moses-lake-wa/ |
|---|---|
| Page Title | Moses Lake |
| Intro Text | Moses Lake is the largest city in Grant County and one of our farthest service areas, about 54 miles from our Wenatchee shop as the crow flies. At that distance a repair works best when it's planned from the first phone call. Here's how to make the trip count.(49 words) |
| SEO Title | Collision Repair for Moses Lake, WA | First Choice(50) |
| Meta Description | Moses Lake drivers: plan your collision repair at First Choice in Wenatchee. Call ahead, send photos and set the estimate and drop-off around one trip.(151) |
| OG Title | Collision Repair for Moses Lake Drivers | First Choice |
| OG Description | How Moses Lake drivers plan a collision repair at our Wenatchee shop, from the first call to pickup. |
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| Canonical | https://firstchoicecc.com/areas-we-serve/moses-lake-wa/ |
| Secondary Terms | body shop Moses Lake WA, auto body repair Moses Lake, collision repair Grant County |
Home › Areas We Serve › Moses Lake
Moses Lake is the largest city in Grant County and one of our farthest service areas, about 54 miles from our Wenatchee shop as the crow flies. At that distance a repair works best when it's planned from the first phone call. Here's how to make the trip count.
This page is for Moses Lake drivers deciding whether to bring a repair to Wenatchee, and how to plan it if they do.
From Moses Lake, the trip to our shop usually runs west on I-90 and then north toward Wenatchee, or north through Ephrata and then west on SR 28 through Quincy. Either way it's a commitment, and nobody wants to make it twice for nothing. A short call before you leave lets us look at photos, tell you whether the vehicle should be driven or towed and set a time that works.
Highway miles add up. A vehicle with a pushed-in headlight, a loose bumper or a tire rubbing a fender liner might be fine around town and not fine at freeway speed on I-90. We'd rather talk it through with you before you set out than have a small problem get bigger on the way.
[Call-out block]
Moses Lake sits on Interstate 90, and highway driving brings its own kind of repair.
[Image]
Interstate 90 near Moses Lake, Washington with open basin farmland on either side.
We'll tell you before you leave whether the vehicle is safe to drive in.
Moses Lake is built around the lake of the same name, with three long arms of water reaching through town and Potholes Reservoir to the south. I-90 and SR 17 bypass the city center, and Grant County International Airport occupies the former Larson Air Force Base. The city's ZIP code is 98837.
Open basin highways mean higher speeds and longer distances between towns. Deer and other wildlife cross rural roads, and winter brings ice and sanded roads that leave rock chips and paint damage behind. Freeway debris is another regular cause of cracked bumper covers and grilles, and on newer vehicles those are often where the radar and parking sensors live.
[CLIENT: confirm Moses Lake customer reviews or repair stories approved for publication]
Because the drive is long, ask us how a warranty concern would be handled before you need it. Our written warranty is explained on the repair warranty page, and options for repairs you pay for yourself are on the financing page.
[CTA]
Request your Moses Lake estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
[Image]
Moses Lake, Washington shoreline with the city and open basin landscape behind it.
Figures from U.S. Census Bureau QuickFacts (Vintage 2025 population estimate; 2020–2024 American Community Survey 5-year estimates in 2024 dollars). County, incorporation, ZIP and elevation from the city record as published on Wikipedia, checked October 2026. Elevation is approximate.
[CMS Block]
What to Expect During the Process
Reusable copy block, identical on every service and service-area page. Build it once in the CMS and insert it here. Full copy is in Help & Methodology at the foot of this binder.
Is there a First Choice shop in Moses Lake?
Not at this time. All First Choice repairs are done at our shop at 601 N. Wenatchee Ave. in Wenatchee. Moses Lake drivers are welcome there, and calling first lets us plan the trip with you.
Is it worth driving from Moses Lake for a repair?
That is your call, and we will give you the information to make it. Many people choose a shop based on trust and how the repair is handled rather than distance alone. If you decide to come, we will help you plan it so the drive is not wasted.
Can I get an idea of the repair before I drive over?
Yes, within limits. Photos and a description let us tell you what the repair is likely to involve and whether the vehicle is safe to drive. A full written estimate still needs an in-person inspection, because hidden damage does not show in photos.
Should I drive or tow my vehicle from Moses Lake?
It depends on the damage. If lights work, nothing is rubbing on a tire and no warning lights are on, driving may be fine. If you are unsure, have it towed, because the trip includes highway miles.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /areas-we-serve/east-wenatchee-wa/ |
|---|---|
| Page Title | East Wenatchee |
| Intro Text | East Wenatchee is our closest neighbor, just across the Columbia River from our shop and about four miles away. For East Wenatchee drivers, getting a repair started is easy: a short drive over the bridge, a look at the damage and a written estimate before anything is decided.(48 words) |
| SEO Title | Collision Repair for East Wenatchee, WA | First Choice(54) |
| Meta Description | East Wenatchee drivers: First Choice is just across the Columbia in Wenatchee. Collision and auto body repair, written estimates and insurance help.(148) |
| OG Title | Collision Repair for East Wenatchee | First Choice |
| OG Description | Our shop is just across the river. Here's how East Wenatchee drivers get a repair started. |
| OG Image | /images/og/collision-repair-east-wenatchee.webp alt: Bridge across the Columbia River between Wenatchee and East Wenatchee [CLIENT: supply approved image] |
| Canonical | https://firstchoicecc.com/areas-we-serve/east-wenatchee-wa/ |
| Secondary Terms | body shop East Wenatchee, auto body repair East Wenatchee WA, collision repair Douglas County |
Home › Areas We Serve › East Wenatchee
East Wenatchee is our closest neighbor, just across the Columbia River from our shop and about four miles away. For East Wenatchee drivers, getting a repair started is easy: a short drive over the bridge, a look at the damage and a written estimate before anything is decided.
Here's what East Wenatchee drivers should know about bringing a vehicle across the river to us.
East Wenatchee sits on the east bank of the Columbia, in Douglas County, while our shop is on the Wenatchee side in Chelan County. The Senator George Sellar Bridge carries most of the traffic between the two. For East Wenatchee customers that means the estimate visit, the drop-off and the pickup are all short trips.
The county line runs down the middle of the river, and it trips up more people than you'd think. Insurance paperwork, police reports and towing can all reference Douglas County if the accident happened on the east side. That doesn't change anything about where you can have the vehicle repaired. It just helps to know which agency's report you're waiting on.
[Call-out block]
When the shop is four miles away, there's no reason to sit on damage you're unsure about.
[Image]
Senator George Sellar Bridge over the Columbia River between Wenatchee and East Wenatchee.
A quick estimate gives you the facts before you call your insurer.
East Wenatchee uses ZIP code 98802. The city has grown onto the East Wenatchee Bench, much of which has been annexed, and it includes Pangborn Memorial Airport and the shopping around the Wenatchee Valley Mall and Valley North Mall.
Busy retail parking lots produce door dings, scuffed bumpers and low-speed backing accidents. SR 28 traffic between the bridges and the valley brings rear-end collisions at stoplights. Winter adds slick hills on the residential streets climbing away from the river.
[CLIENT: confirm East Wenatchee customer reviews or repair stories approved for publication]
If a repair ever needs a second look, you're a short drive away. Our written warranty is explained on the repair warranty page, and options for repairs you pay for yourself are on the financing page.
[CTA]
Request your East Wenatchee estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
[Image]
East Wenatchee neighborhoods and the Columbia River seen from the hills above the valley.
Figures from U.S. Census Bureau QuickFacts (Vintage 2025 population estimate; 2020–2024 American Community Survey 5-year estimates in 2024 dollars). County, incorporation, ZIP and elevation from the city record as published on Wikipedia, checked October 2026. Elevation is approximate.
[CMS Block]
What to Expect During the Process
Reusable copy block, identical on every service and service-area page. Build it once in the CMS and insert it here. Full copy is in Help & Methodology at the foot of this binder.
How far is First Choice from East Wenatchee?
About four miles. Our shop is at 601 N. Wenatchee Ave., across the Columbia River, and most East Wenatchee customers cross on the Senator George Sellar Bridge. It is the closest of the communities we serve.
Can I get an estimate before I decide whether to file a claim?
Yes. A written estimate shows what the repair involves and roughly what it costs, which helps you compare it with your deductible. The decision to file is yours. We will work with your insurer if you do.
Does it matter that the accident happened in Douglas County?
Not for the repair. You can have your vehicle repaired wherever you choose. The county only matters for things like which agency took a police report, which your insurer may ask about.
Do you repair parking lot damage?
Yes. Door dings, scuffed bumpers and low-speed backing damage are common repairs for us. Many are small enough that people pay for them directly rather than filing a claim.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /areas-we-serve/ephrata-wa/ |
|---|---|
| Page Title | Ephrata |
| Intro Text | Ephrata is the Grant County seat, about 38 miles from our Wenatchee shop in a straight line along the SR 28 corridor. For Ephrata drivers the trip is long enough that getting paperwork in order before you leave saves time: claim number, insurer estimate and photos, all in one place.(50 words) |
| SEO Title | Collision Repair for Ephrata, WA | First Choice(47) |
| Meta Description | Ephrata drivers: bring your claim details and photos, then plan your collision repair at First Choice in Wenatchee along the SR 28 corridor.(140) |
| OG Title | Collision Repair for Ephrata Drivers | First Choice |
| OG Description | How Ephrata drivers organize claim paperwork and plan a repair at our Wenatchee shop. |
| OG Image | /images/og/collision-repair-ephrata.webp alt: Downtown Ephrata, Washington with the Grant County Courthouse [CLIENT: supply approved image] |
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| Secondary Terms | body shop Ephrata WA, auto body repair Ephrata, collision repair near Ephrata |
Home › Areas We Serve › Ephrata
Ephrata is the Grant County seat, about 38 miles from our Wenatchee shop in a straight line along the SR 28 corridor. For Ephrata drivers the trip is long enough that getting paperwork in order before you leave saves time: claim number, insurer estimate and photos, all in one place.
This page helps Ephrata drivers get organized before making the trip to Wenatchee.
SR 28 runs through Ephrata on its way between Wenatchee and Soap Lake, passing through Quincy along the way. SR 282 links Ephrata with SR 17 and Moses Lake to the southeast. For most Ephrata customers, SR 28 west is the direct route to our shop.
A claim adds phone calls and documents to a repair. When you're driving in from Ephrata, it's worth gathering those before you set out so one visit covers everything. Bring the insurer's name, your claim number, the adjuster's contact details and any estimate already written. If the insurer has photos of the damage, ask for copies.
[Call-out block]
If your insurer has already written an estimate, it's one of the most useful things you can bring.
[Image]
Driver organizing insurance paperwork and a repair estimate on a clipboard inside a car.
Organized paperwork means fewer phone calls during the repair.
Ephrata uses ZIP code 98823. As the county seat, it's home to Grant County's courthouse and county offices.
Highway driving on SR 28 and SR 282, rural roads through farmland and winter conditions across the basin all play a part. Rock chips, wildlife encounters and slick-road fender-benders are common reasons for a call. Insurance claims are part of many of these repairs, which is why this page leans on getting the paperwork right.
[CLIENT: confirm Ephrata customer reviews or repair stories approved for publication]
Keep your repair paperwork with your claim file. It makes any later warranty question simple. Our written warranty is explained on the repair warranty page, and options for repairs you pay for yourself are on the financing page.
[CTA]
Request your Ephrata estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
[Image]
Downtown Ephrata, Washington with the basalt hills of the Columbia Basin behind it.
Figures from U.S. Census Bureau QuickFacts (Vintage 2025 population estimate; 2020–2024 American Community Survey 5-year estimates in 2024 dollars). County, incorporation, ZIP and elevation from the city record as published on Wikipedia, checked October 2026. Elevation is approximate.
[CMS Block]
What to Expect During the Process
Reusable copy block, identical on every service and service-area page. Build it once in the CMS and insert it here. Full copy is in Help & Methodology at the foot of this binder.
How far is First Choice from Ephrata?
About 38 miles in a straight line, and longer by road. Most Ephrata customers take SR 28 west through Quincy toward Wenatchee. Calling first helps us plan the visit so the trip is worth it.
What claim information should I bring from Ephrata?
Bring the insurer's name, your claim number, the adjuster's contact details and any estimate already written. Photos from the insurer help too. Having it all in one place lets us start the repair conversation right away.
Can I take my car to a shop outside Ephrata if my insurer suggests a local one?
Yes. In Washington the choice of repair shop is typically yours, according to the Office of the Insurance Commissioner. Your insurer may recommend a shop, but you can choose where the vehicle is repaired.
Can you tell me if my car is safe to drive to Wenatchee?
We can help you decide from photos and a description. Check that lights work, nothing rubs on a tire and no warning lights are on. If you are unsure, towing is the safer option for a highway trip.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /areas-we-serve/quincy-wa/ |
|---|---|
| Page Title | Quincy |
| Intro Text | Quincy sits on SR 28 about 27 miles from our Wenatchee shop in a straight line, surrounded by farmland and a growing cluster of large data centers. Quincy drivers deal with farm equipment, construction traffic and rural roads, and they tend to know exactly what they want from a repair.(50 words) |
| SEO Title | Collision Repair for Quincy, WA | First Choice(46) |
| Meta Description | Quincy drivers: collision and auto body repair at First Choice in Wenatchee, about 27 miles up SR 28. Written estimates and help with insurance claims.(151) |
| OG Title | Collision Repair for Quincy Drivers | First Choice |
| OG Description | Farm roads, construction traffic and the SR 28 drive: collision repair for Quincy drivers. |
| OG Image | /images/og/collision-repair-quincy.webp alt: Farmland near Quincy, Washington with a highway in the foreground [CLIENT: supply approved image] |
| Canonical | https://firstchoicecc.com/areas-we-serve/quincy-wa/ |
| Secondary Terms | body shop Quincy WA, auto body repair Quincy, collision repair near Quincy WA |
Home › Areas We Serve › Quincy
Quincy sits on SR 28 about 27 miles from our Wenatchee shop in a straight line, surrounded by farmland and a growing cluster of large data centers. Quincy drivers deal with farm equipment, construction traffic and rural roads, and they tend to know exactly what they want from a repair.
Below is what Quincy drivers should know about bringing a repair to our Wenatchee shop.
SR 28 connects Quincy with East Wenatchee and Wenatchee, following the Columbia for part of the way past Rock Island. I-90 runs south of town. For most Quincy customers, SR 28 north is the straightforward route to our shop.
Quincy has long been farm country, growing potatoes, wheat and timothy hay, with orchards and vineyards spreading across the Quincy Valley. Since 2007, large data centers have been built in the area too. That mix puts farm equipment, delivery trucks and construction traffic on the same roads, and it's reflected in the repairs Quincy drivers bring us.
[Call-out block]
Quincy drivers bring us a lot of full-size pickups, and that raises a question worth answering early.
Tell us the year, make and model and we'll check the panel material for you.
Quincy uses ZIP code 98848 and serves the farmland of the Quincy Valley around it, along with nearby George.
Gravel and rock chips from rural roads and construction zones. Mirror and side-panel damage from narrow farm roads and passing equipment. Dents and creases on pickup beds and tailgates from work use. Wildlife encounters on the highways in and out of town. Each one points to a different service, from dent repair to aluminum repair.
[CLIENT: confirm Quincy customer reviews or repair stories approved for publication]
Work trucks get used hard, so it's worth knowing what our warranty covers and what counts as new damage. Our written warranty is explained on the repair warranty page, and options for repairs you pay for yourself are on the financing page.
[CTA]
Request your Quincy estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
Figures from U.S. Census Bureau QuickFacts (Vintage 2025 population estimate; 2020–2024 American Community Survey 5-year estimates in 2024 dollars). County, incorporation, ZIP and elevation from the city record as published on Wikipedia, checked October 2026. Elevation is approximate.
[CMS Block]
What to Expect During the Process
Reusable copy block, identical on every service and service-area page. Build it once in the CMS and insert it here. Full copy is in Help & Methodology at the foot of this binder.
How far is First Choice from Quincy?
About 27 miles in a straight line, and somewhat longer by road. Most Quincy customers take SR 28 north toward East Wenatchee and Wenatchee. Call before you come and we will set a time to look at the vehicle.
Do you repair work trucks and pickups?
Yes. Pickups are a large share of what we see from the Quincy area. Many newer full-size trucks have aluminum body panels, which need different handling than steel, and we follow the manufacturer's repair procedures for each one.
Can rock chips be repaired?
Yes, as part of refinishing work. Small chips on a hood or bumper can be repaired and refinished to match. If chips have reached bare metal, getting them done sooner keeps rust from starting.
Is a damaged side mirror a body repair or a calibration job?
It can be both. Many newer mirrors contain cameras or blind-spot sensors that need calibration after replacement. Tell us the vehicle and what the mirror does, and we will tell you what the repair involves.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /areas-we-serve/chelan-wa/ |
|---|---|
| Page Title | Chelan |
| Intro Text | Chelan sits at the southeast tip of Lake Chelan, about 29 miles north of our shop in a straight line. Plenty of our customers drive down from the lake, and the trip along the Columbia makes it worth planning the estimate, drop-off and pickup together rather than making three separate trips.(51 words) |
| SEO Title | Collision Repair for Chelan, WA Drivers | First Choice(54) |
| Meta Description | Chelan drivers: plan your collision repair at First Choice in Wenatchee. Estimate, drop-off and pickup planned around the drive down US 97A.(140) |
| OG Title | Collision Repair for Chelan Drivers | First Choice |
| OG Description | Lake country, summer traffic and the drive down 97A: how Chelan drivers plan a repair with us. |
| OG Image | /images/og/collision-repair-chelan.webp alt: Lake Chelan with the town of Chelan along the shore [CLIENT: supply approved image] |
| Canonical | https://firstchoicecc.com/areas-we-serve/chelan-wa/ |
| Secondary Terms | body shop Chelan WA, auto body repair Lake Chelan, collision repair near Chelan |
Home › Areas We Serve › Chelan
Chelan sits at the southeast tip of Lake Chelan, about 29 miles north of our shop in a straight line. Plenty of our customers drive down from the lake, and the trip along the Columbia makes it worth planning the estimate, drop-off and pickup together rather than making three separate trips.
This page covers how Chelan drivers usually plan a repair at our Wenatchee shop.
US 97A runs south from Chelan to Wenatchee along the Columbia, and SR 150 heads west from town toward Manson along the lake. For most Chelan customers the drive to our shop is a straight run down 97A, with US 97 on the east side of the river as the alternative.
The estimate visit, the drop-off and the pickup are three separate events. From Chelan, it makes sense to combine what you can. A common plan is to come for the estimate, then return once parts are on hand to drop off the vehicle, with a ride home arranged for that day. Pickup is the third trip, and we'll confirm the vehicle is ready before you set out.
[Call-out block]
Lake Chelan is a summer destination, and that affects both the roads and the schedule.
[Image]
Lake Chelan shoreline with the town and orchard-covered hills on a sunny day.
We'll help you pick timing that fits your summer.
Chelan uses ZIP code 98816 and is in Chelan County, the same county as our Wenatchee shop. The town sits where Lake Chelan drains into the Chelan River, in the rain shadow of the Cascades, so it gets little precipitation compared with the mountains to the west.
Summer brings visitors, boat trailers and crowded parking, which means rear-end bumps, backing accidents and trailer damage. Winter brings icy stretches on the lake roads and the highway down the river. Orchard roads add gravel, chips and the occasional deer.
We regularly repair vehicles for customers from the Chelan area. [CLIENT: confirm Chelan customer reviews or repair stories approved for publication]
Lake-country vehicles see a lot of sun and gravel, so know what normal wear our warranty excludes. Our written warranty is explained on the repair warranty page, and options for repairs you pay for yourself are on the financing page.
[CTA]
Request your Chelan estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
[Image]
Lake Chelan and the town of Chelan from the hills above, with orchards on the slopes.
Population from the 2020 U.S. Census as compiled by citypopulation.de. County, incorporation, land area, highways, ZIP and elevation from the city record as published on Wikipedia, checked October 2026. Elevation is approximate. Chelan is not covered by the QuickFacts place tables used for the other city pages.
[CMS Block]
What to Expect During the Process
Reusable copy block, identical on every service and service-area page. Build it once in the CMS and insert it here. Full copy is in Help & Methodology at the foot of this binder.
How far is First Choice from Chelan?
About 29 miles in a straight line, and a bit further by road. Most Chelan customers drive down US 97A along the Columbia River. Calling first lets us plan the visit around your schedule.
Can I do the estimate and drop-off on the same trip?
Sometimes. If parts are in stock or the repair is small, the vehicle may be able to stay on the day of the estimate. Most collision repairs need parts ordered first, so many Chelan customers come back for drop-off once parts are close.
Do you repair trailer hitch and tailgate damage?
Yes, the body and paint side of it. Damage from backing a trailer or launching a boat often reaches the tailgate, rear bumper and sometimes parking sensors. Tell us what happened and send photos, and we will tell you what the repair involves.
When is the best time of year to schedule a repair from Chelan?
For non-urgent repairs, outside the busiest summer weeks is often easier, since lake traffic makes the drive slower. Urgent repairs should not wait for the season to change. Call us and we will help you choose timing that works.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /areas-we-serve/grant-county-wa/ |
|---|---|
| Page Title | Grant County |
| Intro Text | Grant County covers more than 2,600 square miles of the Columbia Basin, from Quincy and Ephrata to Moses Lake and beyond. Many of our customers live there and drive to our Wenatchee shop. This page explains how the Grant County pages fit together and how to plan a repair from anywhere in the county.(54 words) |
| SEO Title | Collision Repair for Grant County, WA | First Choice(52) |
| Meta Description | Grant County drivers from Moses Lake, Ephrata, Quincy and beyond: plan your collision repair at First Choice in Wenatchee. Call ahead to plan the trip.(151) |
| OG Title | Collision Repair for Grant County Drivers | First Choice |
| OG Description | From Moses Lake to Quincy: how Grant County drivers plan a collision repair at our Wenatchee shop. |
| OG Image | /images/og/collision-repair-grant-county.webp alt: Columbia Basin farmland in Grant County, Washington [CLIENT: supply approved image] |
| Canonical | https://firstchoicecc.com/areas-we-serve/grant-county-wa/ |
| Secondary Terms | auto body repair Grant County WA, collision repair Columbia Basin, body shop Grant County |
Home › Areas We Serve › Grant County
Grant County covers more than 2,600 square miles of the Columbia Basin, from Quincy and Ephrata to Moses Lake and beyond. Many of our customers live there and drive to our Wenatchee shop. This page explains how the Grant County pages fit together and how to plan a repair from anywhere in the county.
Below is how Grant County drivers can plan a repair with us, whichever town they're in.
Grant County is large and mostly rural, with Ephrata as its county seat and Moses Lake as its largest city. Our shop is in Wenatchee, in neighboring Chelan County. Serving Grant County means welcoming repairs from across the county and knowing the routes people take to reach us. It doesn't mean mobile repairs or a shop in each town.
Customers from Soap Lake, George, Royal City and other Grant County towns are welcome too. The planning advice on the city pages applies to them just the same.
[Call-out block]
Across a county this size, the drive to the shop is usually the biggest part of planning a repair.
[Image]
Wide view of Columbia Basin farmland and basalt coulees in Grant County, Washington.
Call before the drive and we'll plan it with you.
SR 28 is the backbone for much of the county, connecting Ephrata and Quincy with East Wenatchee and Wenatchee. I-90 runs east and west through Moses Lake and past George, and SR 17 links Moses Lake with points north and south. Most Grant County customers reach us by SR 28 or by I-90 and the Columbia.
Long straight highways, irrigated farmland, wildlife crossings and winter ice all show up in the repairs we see from Grant County. So do rock chips from gravel roads, farm equipment on rural routes and freeway debris on I-90.
[CLIENT: confirm Grant County customer reviews or repair stories approved for publication]
Ask how a warranty visit would work from your town before you need one. Our written warranty is explained on the repair warranty page, and options for repairs you pay for yourself are on the financing page.
[CTA]
Request your Grant County estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
[Image]
Grant County, Washington farmland with circular irrigation fields seen from above.
Figures from U.S. Census Bureau QuickFacts for Grant County (Vintage 2025 population estimate; 2020–2024 American Community Survey 5-year estimates in 2024 dollars). County seat from the county record as published on Wikipedia, checked October 2026.
[CMS Block]
What to Expect During the Process
Reusable copy block, identical on every service and service-area page. Build it once in the CMS and insert it here. Full copy is in Help & Methodology at the foot of this binder.
Does First Choice have a shop in Grant County?
Not at this time. All repairs are done at our shop at 601 N. Wenatchee Ave. in Wenatchee. Grant County drivers are welcome there, and we will help plan the trip.
Which Grant County towns do you serve?
Customers come to us from across the county, including Moses Lake, Ephrata and Quincy, which each have their own page. Drivers from Soap Lake, George, Royal City and other towns are welcome too. Call and we will talk through the trip.
Can my insurer make me use a shop in Grant County?
Generally no. Washington's Office of the Insurance Commissioner says the choice of repair shop is typically yours. Your insurer may suggest a shop, but you can choose where your vehicle is repaired.
How do I avoid making several trips?
Call first with photos, bring your paperwork to the estimate visit and plan drop-off for when parts are close. That usually means two trips for the repair, plus pickup. We confirm the vehicle is ready before you set out to collect it.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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Who First Choice is and how the shop works.
| Page URL | /about/ |
|---|---|
| Page Title | About First Choice |
| Intro Text | First Choice Collision Center is a family-owned body shop in Wenatchee that has been repairing vehicles since 2000. We focus on one thing, collision and body repair, and we keep our people trained as vehicles change. Here's who we are and how we work.(44 words) |
| SEO Title | About First Choice Collision Center | Wenatchee, WA(51) |
| Meta Description | Family-owned and operated in Wenatchee since 2000. Learn about First Choice Collision Center, our I-CAR Gold Class training and how we handle repairs.(150) |
| OG Title | About First Choice Collision Center |
| OG Description | A family-owned Wenatchee body shop since 2000, focused on collision repair and ongoing training. |
| OG Image | /images/og/about-first-choice.webp alt: First Choice Collision Center team in the Wenatchee shop [CLIENT: supply approved image] |
| Canonical | https://firstchoicecc.com/about/ |
| Secondary Terms | family owned body shop Wenatchee, I-CAR Gold Class Wenatchee, First Choice Collision history |
Home › About
First Choice Collision Center is a family-owned body shop in Wenatchee that has been repairing vehicles since 2000. We focus on one thing, collision and body repair, and we keep our people trained as vehicles change. Here's who we are and how we work.
This page covers our history, our training and what customers can expect from us.
Dedicated to turning a stressful day into a reassuring experience, we make your peace of mind our priority. Make First Choice your right choice.
That's the standard we hold ourselves to. In practice it means answering the phone with real answers, explaining the estimate line by line and telling you when something changes, before it changes.
First Choice opened in Wenatchee in 2000 and has stayed family-owned and operated. In more than 20 years the vehicles have changed a great deal, with aluminum bodies, driver-assistance sensors and more complex paints, but the job hasn't: put the vehicle back the way it was and be straight with the person who owns it. [CLIENT: confirm owner names and a short founding story approved for publication]
I-CAR is the collision repair industry's training organization. Gold Class is its recognition for shops whose technicians keep their training current in the roles they perform, and it isn't a one-time badge. A shop has to keep up the training to keep the recognition. For a customer, it means the people working on your vehicle are studying how today's vehicles are built and repaired, not relying on how it was done ten years ago.
New models arrive every year with new materials and new procedures. Ongoing education is part of how we work, so the shop keeps pace with aluminum bodies, driver-assistance systems and the manufacturer repair procedures that govern both.
Customers have given us a 4.8 average rating on Google. We'd rather you read what they say than take our word for it. [CLIENT: confirm link to the Google reviews page]
First Choice is a collision and body shop. Our services cover collision repair, body work, aluminum, dents, refinishing and calibration. We don't offer general mechanical repair, engine replacement or restoration, and we'll say so rather than take on work outside what we do well.
Every repair happens at our shop on North Wenatchee Avenue. Customers come to us from across the valley and the Columbia Basin, and our service area pages help them plan the trip.
We work with insurance companies on collision claims and document repairs so the claim has what it needs. We're also clear about roles: your insurer decides coverage, and we handle the repair.
[CTA]
Request your collision repair estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
When was First Choice Collision Center founded?
First Choice was founded in 2000 in Wenatchee. It has been family-owned and operated since then. That is more than 20 years of collision repair for drivers in the region.
What is I-CAR Gold Class?
I-CAR is the collision repair industry's training organization, and Gold Class is its recognition for shops whose technicians keep their training current. A shop has to keep up the training to keep the recognition. It is a sign that the team is learning how current vehicles are built and repaired.
Is First Choice a general repair shop?
No. We focus on collision and body repair. We do not offer engine replacement, general mechanical repair or restoration. A general repair shop is the right place for maintenance and mechanical work.
Do you have more than one location?
Not at this time. Every First Choice repair is done at our shop at 601 N. Wenatchee Ave. in Wenatchee. Customers from across the region drive in, and we help them plan the visit.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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Both pages are gated. Each carries a red bar naming what it waits on.
| Page URL | /warranty/ |
|---|---|
| Page Title | Repair Warranty |
| Intro Text | A repair is only worth paying for if it lasts. First Choice backs the repairs we perform with a written warranty for as long as you own the vehicle, and the parts and paint materials we use carry their own manufacturers' guarantees. Here's what that covers and what it doesn't.(50 words) |
| SEO Title | Collision Repair Warranty | First Choice Collision Center(57) |
| Meta Description | First Choice Collision Center backs its repairs with a written warranty for as long as you own your vehicle. See what is covered and what is not.(145) |
| OG Title | Our Collision Repair Warranty | First Choice |
| OG Description | What our written repair warranty covers, what it doesn't and how to bring a vehicle back. |
| OG Image | /images/og/first-choice-warranty.webp alt: Customer reviewing repair paperwork with a First Choice team member [CLIENT: supply approved image] |
| Canonical | https://firstchoicecc.com/warranty/ |
| Secondary Terms | lifetime collision repair warranty Wenatchee, body shop warranty, paint warranty Wenatchee |
Home › Repair Warranty
A repair is only worth paying for if it lasts. First Choice backs the repairs we perform with a written warranty for as long as you own the vehicle, and the parts and paint materials we use carry their own manufacturers' guarantees. Here's what that covers and what it doesn't.
This page explains our written warranty in plain language. Your repair paperwork has the full terms.
Repairs performed by First Choice Collision Center are covered for as long as you own the vehicle. The warranty applies to defects that occur under normal driving conditions, and it covers the metalwork and paint work we perform. [CLIENT: confirm current warranty terms]
Parts, sublet labor, paint materials and supplies carry their own suppliers' and manufacturers' guarantees. If one of those fails, we'll help you make the claim with the supplier rather than leaving you to sort it out alone.
The warranty is tied to you as the owner. If you sell the vehicle, the new owner should ask about its repair history, but the warranty itself runs for as long as you own it. Keep your repair paperwork with the vehicle's records so it's easy to find if you ever need it. [CLIENT: confirm whether the warranty transfers to a new owner]
[Call-out block]
The time you need a repair warranty is usually years after anyone remembers the details of the repair.
[Image]
Customer holding a repair invoice and folder of vehicle records at a shop counter.
If something about a repair doesn't look right, call us and we'll take a look.
Paint that peels, bubbles or loses its gloss on a repaired panel. A repaired panel that develops a ripple or a gap that wasn't there when you picked up. Trim we installed that comes loose. If you see something like that on an area we repaired, call us.
Read more about the repairs we warranty on our services page, see how warranty and insurance questions differ in our insurance claims guide, or contact us with a question about a past repair.
How long does the First Choice warranty last?
For as long as you own the vehicle. It covers the repairs we perform against defects that occur under normal driving conditions. Your repair paperwork lists the full terms.
Does the warranty cover new damage?
No. Damage from a later accident, negligence, abuse or misuse is not a warranty issue. Normal stone chips and scratches from driving are also excluded. If you are unsure whether something is covered, call us and we will look at it.
What about the parts and paint you used?
Parts, paint materials and supplies carry their own suppliers' and manufacturers' guarantees. If one of those fails, we help you make the claim with the supplier. You do not have to sort it out on your own.
Does the warranty cover towing or a rental car?
No. Incidental costs such as towing and rental vehicles are not covered by the warranty. If a warranty repair is needed, we will schedule it to keep your time without the vehicle as short as we can.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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| Page URL | /financing/ |
|---|---|
| Page Title | Financing |
| Intro Text | Not every repair goes through insurance. Some damage costs less than the deductible, some isn't covered and some drivers would simply rather not file a claim. For repairs you pay for yourself, First Choice offers financing through Snap Finance, so the cost can be spread out instead of paid all at once.(52 words) |
| SEO Title | Auto Body Repair Financing in Wenatchee | First Choice(54) |
| Meta Description | Financing for collision and auto body repairs you pay for yourself, offered through Snap Finance at First Choice Collision Center in Wenatchee.(143) |
| OG Title | Financing for Auto Body Repairs | First Choice |
| OG Description | How financing works for out-of-pocket collision and body repairs at First Choice in Wenatchee. |
| OG Image | /images/og/first-choice-financing.webp alt: Customer reviewing a payment plan on a phone at a shop counter [CLIENT: supply approved image] |
| Canonical | https://firstchoicecc.com/financing/ |
| Secondary Terms | body shop financing Wenatchee, car repair payment plan, Snap Finance auto body |
Home › Financing
Not every repair goes through insurance. Some damage costs less than the deductible, some isn't covered and some drivers would simply rather not file a claim. For repairs you pay for yourself, First Choice offers financing through Snap Finance, so the cost can be spread out instead of paid all at once.
This page explains when financing makes sense for a repair and what to check before you apply.
We offer financing through Snap Finance. [CLIENT: confirm Snap Finance approval and advertising wording] You apply with Snap directly, and Snap decides on approval and terms. We'll give you the estimate first, so you know the amount before you apply.
[CLIENT: confirm Snap Finance application link and required disclosures]
[Call-out block]
The monthly payment is the number people look at first. The total cost is the one that matters.
[Image]
Person reviewing a payment agreement on a phone at a counter, close crop on hands and screen.
We'll walk through the repair estimate with you before you apply.
If your repair is going through insurance, your insurer pays its share under your policy and you're responsible for the deductible. Financing can help with that deductible or with work your policy doesn't cover. Our guide to insurance claims explains how the money usually moves on a claim.
Financing decisions are easier with a real number. Request an estimate first, then decide how you'd like to pay. Our services page shows the repairs we offer.
Approval decisions belong to Snap, not to us. If an application isn't approved, or the terms don't suit you, we'll talk through the other routes: whether a claim makes sense after all, or whether part of the repair can safely wait without letting the damage get worse.
Door dings, scraped bumpers and faded panels are easy to put off. Left alone, cracked paint can let moisture reach bare metal. If cost is the reason you've been waiting, ask us about the options.
Who provides financing at First Choice?
Financing is offered through Snap Finance. You apply with Snap directly, and Snap decides on approval and terms. We provide the repair estimate so you know the amount before you apply.
Can I use financing for my insurance deductible?
Generally, yes. Financing can cover the part of a repair you are paying yourself, including a deductible. Your insurer pays its share under your policy as usual.
Do I need to finance a repair to get an estimate?
No. The estimate comes first and is separate from how you pay. Many customers get an estimate, then decide between insurance, paying directly or financing.
What should I check before signing a financing agreement?
Check the total cost over the full term, any fees and what happens if you pay early. Make sure you understand what kind of agreement it is. Ask the provider any questions before you sign.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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Plain-language guides that support the service pages.
| Page URL | /resources/ |
|---|---|
| Page Title | Resources |
| Intro Text | Most people only go through a collision repair a few times in their lives, and the vocabulary can feel like a foreign language. These resources explain the process, the paperwork and the terms you'll hear, in plain language, so you can ask good questions and make your own decisions.(49 words) |
| SEO Title | Collision Repair Resources | First Choice Collision Center(58) |
| Meta Description | Plain-language guides to collision repair: estimates, supplements, parts, insurance claims and the repair process, from First Choice in Wenatchee.(146) |
| OG Title | Collision Repair Resources | First Choice |
| OG Description | Estimates, supplements, parts and insurance claims explained in plain language. |
| OG Image | /images/og/first-choice-resources.webp alt: Customer and estimator reviewing a repair estimate together [CLIENT: supply approved image] |
| Canonical | https://firstchoicecc.com/resources/ |
| Secondary Terms | collision repair process, what is a supplement auto body, OEM vs aftermarket parts |
Home › Resources
Most people only go through a collision repair a few times in their lives, and the vocabulary can feel like a foreign language. These resources explain the process, the paperwork and the terms you'll hear, in plain language, so you can ask good questions and make your own decisions.
Start with the repair process below, then use the glossary for any term on your estimate.
Each step is explained in more detail on our collision repair page.
Supplement. An addition to the original estimate for damage found after disassembly. It's common and expected on most collision repairs.
OEM parts. Original equipment manufacturer parts, made by or for the vehicle's maker.
Aftermarket parts. Parts made by other companies to fit your vehicle.
Used or recycled parts. Parts taken from another vehicle of the same model.
Blending. Fading new paint into neighboring panels so the color transition can't be seen.
ADAS calibration. Re-aiming driver-assistance cameras and sensors to the vehicle maker's specification after a repair.
Total loss. When an insurer decides a vehicle isn't worth repairing compared with its value. The insurer makes that call, not the shop.
[Call-out block]
An estimate tells you a lot more than what the repair costs.
[Image]
Close-up of hands pointing at line items on a printed collision repair estimate.
We're glad to go through any estimate with you, including one from another shop.
Ready for an estimate? Send us your details or browse our services.
What is a supplement on a repair estimate?
A supplement is an addition to the original estimate for damage found after the vehicle is taken apart. It is common on collision repairs, because some damage cannot be seen until panels come off. It should be documented and approved before the added work is done.
Can I choose which parts go on my car?
You can ask, and you should. Your insurer may write the estimate with aftermarket or used parts, and Washington's insurance regulator notes you may have to pay the difference if you insist on new factory parts. Ask the adjuster which parts are planned.
Who decides if my car is a total loss?
Your insurer does. It compares the repair cost with the vehicle's value under the terms of your policy. The shop provides the repair estimate that feeds into that decision.
How long does a typical collision repair take?
It depends on the damage, parts availability and approvals. Small repairs can take days, while larger ones can take weeks, and parts shortages can stretch that further. A good shop gives you a realistic estimate once parts are ordered and updates you if it changes.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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"isPartOf": {
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"mainEntity": [
{
"@type": "Question",
"name": "What is a supplement on a repair estimate?",
"acceptedAnswer": {
"@type": "Answer",
"text": "A supplement is an addition to the original estimate for damage found after the vehicle is taken apart. It is common on collision repairs, because some damage cannot be seen until panels come off. It should be documented and approved before the added work is done."
}
},
{
"@type": "Question",
"name": "Can I choose which parts go on my car?",
"acceptedAnswer": {
"@type": "Answer",
"text": "You can ask, and you should. Your insurer may write the estimate with aftermarket or used parts, and Washington's insurance regulator notes you may have to pay the difference if you insist on new factory parts. Ask the adjuster which parts are planned."
}
},
{
"@type": "Question",
"name": "Who decides if my car is a total loss?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Your insurer does. It compares the repair cost with the vehicle's value under the terms of your policy. The shop provides the repair estimate that feeds into that decision."
}
},
{
"@type": "Question",
"name": "How long does a typical collision repair take?",
"acceptedAnswer": {
"@type": "Answer",
"text": "It depends on the damage, parts availability and approvals. Small repairs can take days, while larger ones can take weeks, and parts shortages can stretch that further. A good shop gives you a realistic estimate once parts are ordered and updates you if it changes."
}
}
]
}
]
}
</script>
| Page URL | /resources/insurance-claim-support/ |
|---|---|
| Page Title | Insurance Claim Support |
| Intro Text | A collision claim involves three parties: you, your insurer and the body shop. Each has a different job, and most of the confusion on a claim comes from not knowing who decides what. This guide explains the roles, what to gather and the choices you get to make as a Washington driver.(52 words) |
| SEO Title | Insurance Claims and Collision Repair in Washington(51) |
| Meta Description | How collision insurance claims work in Washington: your choice of shop, parts on the estimate, supplements and what to gather. A plain-language guide.(150) |
| OG Title | Collision Insurance Claims, Explained | First Choice |
| OG Description | Who decides what on a collision claim, what to gather and the choices Washington drivers get to make. |
| OG Image | /images/og/insurance-claim-support.webp alt: Driver on the phone with an insurer beside a damaged car [CLIENT: supply approved image] |
| Canonical | https://firstchoicecc.com/resources/insurance-claim-support/ |
| Secondary Terms | choose your own body shop Washington, insurance body shop rights WA, collision claim process |
Home › Resources › Insurance Claim Support
A collision claim involves three parties: you, your insurer and the body shop. Each has a different job, and most of the confusion on a claim comes from not knowing who decides what. This guide explains the roles, what to gather and the choices you get to make as a Washington driver.
This guide is general information, not legal advice. Your policy and your insurer have the final word on coverage.
You report the accident, choose a shop and approve the repair. Your insurer decides what the policy covers and how much it pays. The shop inspects the vehicle, writes the repair estimate, documents hidden damage and does the work. We work with insurers on collision claims, but we don't decide coverage, and we can't make promises about what your insurer will pay.
Your insurer may suggest a repair shop. Washington's Office of the Insurance Commissioner tells drivers that the choice of repair shop is typically up to them. You can choose the shop you trust, and the claim still goes forward.
[Call-out block]
Parts are one of the biggest differences between two estimates for the same damage.
[Image]
Driver on a phone call holding an insurance card next to a car with a dented rear bumper.
We'll explain the parts on your estimate and what they mean for your vehicle.
Your insurer may write its own estimate, sometimes from photos. That's a starting point. Once the shop takes damaged parts off, hidden damage often appears, and a supplement is written to add it to the claim. Supplements are normal. Ask your shop how they'll keep you informed when one comes up.
On most claims you're responsible for your deductible, and your insurer pays its share of the approved repair. If there are costs your policy doesn't cover, ask about them before you approve the repair, not after. Financing can help with the part you pay.
The Insurance Commissioner has warned that parts and staffing shortages can stretch some repairs to months. Once a repair is finished, pick up the vehicle promptly. If a vehicle sits at a tow yard or shop after the work is done, storage fees can apply, and your insurer may not cover them.
Rental coverage depends on your policy. Check with your insurer before you rent, so you know what's covered and for how long.
The Office of the Insurance Commissioner publishes consumer guidance on filing an auto insurance claim. For the repair itself, see our collision repair page and our repair resources.
[CTA]
Request your collision repair estimate by calling (509) 663-7008 or clicking the button below. No obligation, and no pressure to proceed. Ask us about financing!
Do I have to use the shop my insurance company recommends?
Generally no. Washington's Office of the Insurance Commissioner says the choice of repair shop is typically up to you. Your insurer may suggest a shop, and you can still choose another one.
Why is the shop's estimate different from my insurer's?
Estimates are often written at different times with different information. An insurer's estimate may be based on photos, while a shop estimate is based on an in-person inspection. Hidden damage found later is added through a supplement.
Who pays my deductible?
On most claims, you do. Your insurer pays its share of the approved repair under your policy. If another driver's insurer accepts responsibility, the deductible may be handled differently, so ask your insurer.
Does the body shop decide what insurance covers?
No. Your insurer decides coverage under your policy. The shop inspects the vehicle, documents the damage and repairs it. We work with insurers on claims but cannot promise what they will pay.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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</script>
Working template, attorney review required.
| Page URL | /privacy-policy/ |
|---|---|
| Page Title | Privacy Policy |
| Intro Text | This policy explains what information First Choice Collision Center collects through this website, how we use it and the choices you have. We collect only what we need to respond to your repair inquiry and run the website. Effective date: [CLIENT: confirm effective date].(44 words) |
| SEO Title | Privacy Policy | First Choice Collision Center(46) |
| Meta Description | How First Choice Collision Center collects, uses and protects information submitted through firstchoicecc.com, including estimate request forms.(144) |
| OG Title | Privacy Policy | First Choice Collision Center |
| OG Description | How First Choice Collision Center handles information submitted through this website. |
| OG Image | /images/og/first-choice-default.webp alt: First Choice Collision Center logo [CLIENT: supply approved image] |
| Canonical | https://firstchoicecc.com/privacy-policy/ |
| Robots | index, follow once published; keep out of main navigation, link from footer |
Home › Privacy Policy
This policy explains what information First Choice Collision Center collects through this website, how we use it and the choices you have. We collect only what we need to respond to your repair inquiry and run the website. Effective date: [CLIENT: confirm effective date].
When you use our estimate request form, we collect what you choose to send: your name, phone number, email, vehicle details, a description of the damage, insurance details and any photos. Like most websites, this site may also collect basic technical information such as browser type and pages visited. [CLIENT: confirm analytics and tracking tools used on the site]
We use form information to respond to your inquiry, prepare estimates and communicate about your repair. We use technical information to understand how the website is used and to improve it.
We share your information only as needed to handle your repair, such as with your insurer when you've asked us to work on a claim, or with service providers that help us run the website. We don't sell your personal information.
We keep information for as long as needed to respond to you and to meet our business and legal obligations. [CLIENT: confirm retention period for form submissions and photos] We take reasonable steps to protect it, but no website transmission is completely secure.
You can ask what information we have about you, or ask us to correct or delete it, by calling (509) 663-7008 or contacting us.
We may update this policy. The effective date at the top shows when it last changed.
↑ Back to Build IndexReal First Choice shop, team and repair photography is always the plan; stock is a flagged placeholder. Customer vehicles require the owner's permission before publication, and plates must be obscured. Export WebP/AVIF with descriptive alt text and width/height attributes.
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Counts render from the live DOM: 0 pages · 0 schema blocks · 0 FAQs · 0 gated pages · 19,794 words of client copy.
19 of 23 pages are clear to publish once their placeholders are answered. The sequence is ordered by what earns soonest, not by binder layout.
Wave 1 · the structural spine, as one block
Home, Request an Estimate, the Services hub and all six services, the Areas We Serve hub, the Wenatchee shop page, East Wenatchee, Ephrata, Quincy, Chelan, Grant County, About, Resources and the insurance claims guide.
Publish together so the service-to-community link mesh is complete on day one. Before this wave goes live, the hours and the
Google Business Profile NAP must match, and the 301s for /consumer-info/ and /direction/ must be in place.
| Wave 2 · on client answer | Gated pages:
|
|---|---|
| Wave 3 · growth | Reserved pages (reviews, gallery, Moses Lake location, repair authorization, blog) as inputs arrive, then the editorial program. |
Two promises the site makes before they are true. Settle both before Wave 1.
Every CTA ends with "Ask us about financing!" while /financing/ is gated on Snap Finance authorization: either Snap
approves the wording or that line comes out of every CTA. And every service page links to /warranty/ and
/financing/; if Wave 1 publishes before either clears, remove those links or publish the page in the same release.
Every unverified claim is a [CLIENT: confirm ___] placeholder, grouped by topic so the list can be split and sent to the right person. 25 items.
| Placeholder | What the client must confirm | Pages |
|---|---|---|
[CLIENT: confirm business hours] | Published business hours. Sources conflict: the kickoff notes say Monday to Friday, 8:00 a.m. to 5:00 p.m.; the BBB listing shows Monday to Thursday 7:30 a.m. to 5:30 p.m. and Friday 7:30 a.m. to 5:00 p.m. Hours must match the Google Business Profile exactly. Add openingHoursSpecification to the AutoBodyShop schema once confirmed. | PG02, PG11 |
[CLIENT: confirm owner names and a short founding story approved for publication] | Owner names, roles and a short founding story. The BBB lists Omar Noyola as a member of First Choice Collision, LLC; confirm who should be named on the site, if anyone. | PG18 |
| Placeholder | What the client must confirm | Pages |
|---|---|---|
[CLIENT: confirm Moses Lake shop status and opening date] | Status of the planned Moses Lake shop. Gates the Moses Lake page. If it opens, the page converts to a location page with its own NAP, hours and schema, and the contact form gains a location selector. | PG12 |
| Placeholder | What the client must confirm | Pages |
|---|---|---|
[CLIENT: confirm current warranty terms] | Confirm the written warranty still reads as on the current website: repairs guaranteed for as long as the customer owns the vehicle; excludes later accidents, negligence, abuse, misuse, rust coming through metal, scratches and gravel marks; parts, sublet labor and paint materials under suppliers' guarantees; towing and rental excluded. The current site also lists mechanical repairs under the warranty, which conflicts with the confirmed service scope. Gates /warranty/. | PG01, PG03, PG04, PG05, PG06, PG07 +3 |
[CLIENT: confirm whether the warranty transfers to a new owner] | Whether the warranty transfers on sale. Current wording ties it to ownership. | PG19 |
| Placeholder | What the client must confirm | Pages |
|---|---|---|
[CLIENT: confirm Snap Finance application link and required disclosures] | Authorized application URL and any disclosure text Snap requires. | PG20 |
[CLIENT: confirm Snap Finance approval and advertising wording] | Snap Finance must authorize the advertising language before financing is mentioned anywhere. Gates /financing/ and the financing line in every CTA. | PG03, PG04, PG05, PG06, PG07, PG08 +2 |
| Placeholder | What the client must confirm | Pages |
|---|---|---|
[CLIENT: confirm aluminum repair setup, such as dedicated tools or a separated work area] | Describe the actual aluminum setup (dedicated tools, separated bay, training). Delete the token if the shop prefers not to describe it. | PG06 |
[CLIENT: confirm paint system and color-matching method] | Paint system and color-matching method. The current website mentions computerized color matching but names no brand. | PG08 |
[CLIENT: confirm whether paintless dent repair is offered in-house or through a partner] | Whether paintless dent repair is offered. The kickoff did not confirm it as a separate service, so the copy describes it as a method only. | PG07 |
[CLIENT: confirm which calibrations are performed in-house and which are handled by a calibration partner] | Which ADAS calibrations are done in the shop and which go to a partner. The current website says calibrations are performed as needed during the quality check and refers to partner service providers. Copy is written to be true either way. | PG09 |
| Placeholder | What the client must confirm | Pages |
|---|---|---|
[CLIENT: confirm Chelan customer reviews or repair stories approved for publication] | Local proof for the Chelan page. The kickoff confirms existing Chelan customers; a review or story makes it concrete. | PG16 |
[CLIENT: confirm East Wenatchee customer reviews or repair stories approved for publication] | Local proof for the East Wenatchee page. Delete the section if none exist. | PG13 |
[CLIENT: confirm Ephrata customer reviews or repair stories approved for publication] | Local proof for the Ephrata page. Delete the section if none exist. | PG14 |
[CLIENT: confirm Grant County customer reviews or repair stories approved for publication] | Local proof for the Grant County page. Delete the section if none exist. | PG17 |
[CLIENT: confirm Moses Lake customer reviews or repair stories approved for publication] | Local proof for the Moses Lake page. Delete the section if none exist. | PG12 |
[CLIENT: confirm Quincy customer reviews or repair stories approved for publication] | Local proof for the Quincy page. Delete the section if none exist. | PG15 |
[CLIENT: confirm link to the Google reviews page] | Direct link to the Google reviews page for the About and Home pages. | PG18 |
[CLIENT: confirm two or three Wenatchee customer reviews approved for publication, with first name and date] | Wenatchee reviews for the shop page. | PG11 |
[CLIENT: insert two or three real Google reviews verbatim, with reviewer first name and city, and link to the Google reviews page. Never publish with placeholder or invented reviews.] | Two or three real Google reviews, verbatim, with first name and city, approved for the home page. | PG01 |
| Placeholder | What the client must confirm | Pages |
|---|---|---|
[CLIENT: supply approved image] | Approved Open Graph image for each page (1200 x 630). Real shop, team and repair photography preferred; no unapproved customer vehicles or visible plates. | PG01, PG02, PG03, PG04, PG05, PG06 +17 |
| Placeholder | What the client must confirm | Pages |
|---|---|---|
[CLIENT: confirm analytics and tracking tools used on the site] | Analytics, tracking pixels and form processors actually used, for the privacy policy. | PG23 |
[CLIENT: confirm effective date] | Privacy policy effective date, set at attorney review. | PG23 |
[CLIENT: confirm retention period for form submissions and photos] | How long form submissions and uploaded photos are kept. | PG23 |
[NOTE TO CLIENT: attorney review + effective date required before publish] | Attorney review of the privacy policy before publication. | PG23 |
Baseline table: Wenatchee is a low-to-moderate competition market for collision repair. Counts are visible copy only, with placeholders stripped.
| Home | 800 |
|---|---|
| Service | 750 |
| Hub | 700 |
| Area (city, county, shop) | 700 |
| Area hub | 600 |
| About | 600 |
| Trust | 600 |
| Article | 600 |
| Conversion | 500 |
| Resource hub | 500 |
| Utility | no floor |
/areas-we-serve/ rather than /service-areas/, Grant County under the same hub rather than /counties/, and /locations/wenatchee-wa/ for the physical shop. /contact-us/ is retained from the live site.tel: hrefs digits only.buildChecklist_firstchoicecc and contentReview_firstchoicecc.Condensed in-document reference so the methodology travels with the content binder.
Reusable CMS block
This block repeats on every service and community page. Build it once in the CMS, then place it wherever a page shows the [CMS Block] marker. A change made once propagates everywhere.
Intro line: Every repair runs through the same six steps. A door ding moves through them quickly and a major collision takes longer, but the steps don't change.
Closing line: Keep that paperwork with your vehicle's records. It's what you'll want if you ever have a question about the repair.
[CLIENT: confirm ___]. This build's sources were the client questionnaire and kickoff (via planning notes), the current website, BBB and state records, Census QuickFacts and the Washington Insurance Commissioner. The provenance register records which is which./path/; index page names are in-document #pgNN anchors; schema URLs are absolute. Every internal link carries a descriptive title attribute.The full sitemap and every page we recommend for your new site, with final copy, page structure and search optimization included.
Check the red box next to any page you'd like removed, and answer the items in Client Flags, such as your hours and warranty wording. Every page you don't flag will be loaded into your new website.
Wordsmith anything. Once the content is in the CMS, any page can be edited at any time.